Silky Oaks is seeking positive and energetic locals to assist our front office team as a Guest Services Agent, providing a valued point of contact between guests and operations.
This multi-faceted Part time role will see you meeting and greeting our discerning guests, processing arrivals and departures, maintaining room accounts, assisting with guest enquiries, working on various administration tasks and generally being a pivotal point of contact for all guests.
What we're looking for
Proven experience in a similar role
Impeccable presentation and phone manner
Outstanding guest relations and communication skills
Flair for organization with an eye for detail
Ability to work under pressure and without supervision
Excellent word, Excel and Publisher skills
Available to work on a rotating roster Monday to Sunday
Full current Australian Drivers License
Must have RSA
Suggesting and booking tours
Arranging transfersHandling enquiries from local operators
Making Restaurant and Spa bookings
Scheduling the operations daily movements
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