Westpac Bank is seeking a Fraud & Scams Officer in our digital stream.
You will protect customers from fraud and scams, handling 40+ calls daily in a fast-paced workplace.
This is a phone-based role at our Paramatta contact centre with shift-based hours across days, evenings, and weekends.You will gather information, analyse circumstances, apply judgement, and take action to safeguard customers and the bank, while meeting service levels and compliance standards.
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📌 Fraud & Scams Response Specialist (New South Wales)
🏢 Westpac Bank
📍 New South Wales
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