Looking for a role where you can combine tenancy management with meaningful community impact?
About Us
Home in Place is one of Australia's largest not-for-profit community housing providers.
We believe everyone deserves access to safe, affordable housing and we're committed to supporting our tenants to sustain their tenancies and thrive in their communities.
The Role
Based in Newcastle, you'll manage a portfolio of community housing properties across Newcastle and Lake Macquarie.
You'll work closely with tenants to support successful tenancy outcomes while ensuring compliance with relevant legislation and organisational policies.
This role offers a rewarding mix of tenancy management, client support, stakeholder engagement and advocacy.
About You
You are an experienced tenancy, property or housing professional who is passionate about helping people achieve stable housing outcomes.
You'll bring:
Experience in tenancy management within community, public or private housing
Knowledge of the Residential Tenancies Act and tenancy management practices
Experience working with people from diverse backgrounds and those with complex needs
Strong communication, conflict resolution and problem-solving skills




Experience preparing for and representing matters at NCAT (highly regarded)
Robust administration and computer skills
Current NSW Driver Licence
What You'll Get
Permanent full-time position
Approximately $47/hr
Newcastle-based role servicing Newcastle and Lake Macquarie
No after-hours or weekend work
Access to a pool vehicle for work-related travel
Not-for-profit salary packaging
Paid Birthday Leave
Annual training allowance and paid study leave
Discounted gym membership (Fitness Passport)
Free, confidential Employee Assistance Program (EAP)
Annual flu vaccination program
Supportive, values-driven team culture
For confidential enquiries about the position, please contact our HR team on ****** or email @homeinplace.org.
Our Commitment
Home in Place values diversity and inclusion and welcomes applications from people of all backgrounds.
If you require adjustments during the recruitment process, please contact our Recruitment Team and we'll work with you to meet your needs.
Home in Place is committed to maintaining the highest standards of child safety and protection
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📌 Tenancy Relations Officer (New South Wales)
🏢 Home in Place
📍 New South Wales