Desktop Support Officer (ServiceNow) – 2 Days Per Week | OngoingWe're seeking an experienced Desktop Support Officer to provide onsite IT support in a Microsoft environment on an ongoing part time basis.About the Role2 days per week (ongoing)Incident and request management using ServiceNowWindows ***** and Microsoft 365 supportUser account administration and troubleshootingHardware setup, deployment and break/fix supportEscalate complex issues where required while maintaining ownership of ticketsSkills & ExperiencePrevious Desktop Support or Service Desk experienceExperience using ServiceNowStrong Microsoft Windows ***** and Microsoft 365 knowledgeExcellent troubleshooting and customer service skillsAbility to manage and prioritise a busy ticket queueStrong communication and documentation skillsThis is an excellent opportunity for someone looking for stable, ongoing part-time work in a supportive IT environment.
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📌 Desktop Support Officer (Servicenow) – 2 Days Per Week | Ongoing (Brisbane)
🏢 Sonic Human Resourcing
📍 Brisbane
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