Springwood Mazda has proudly served the Logan, Bayside and surrounding communities for over 50 years.
As a family-owned and operated business, we have built a reputation for exceptional customer service, a supportive team culture and long-term career opportunities.
Located in a state-of-the-art dealership facility in Springwood, right on the M1 Motorway between Brisbane and the Gold Coast, this is an outstanding opportunity for an experienced Service Advisor to join our successful team.
About the Role
Providing outstanding customer service from vehicle drop-off through to collection
Accurately identifying customer needs and communicating requirements to the workshop
Preparing repair orders, estimates and service documentation
Keeping customers informed throughout the repair process
Promoting service, maintenance and parts opportunities
Maximising workshop productivity and customer satisfaction
Resolving customer enquiries professionally and efficiently
What We're Looking For
Previous Service Advisor or automotive customer service experience
Excellent communication and relationship-building skills
Strong organisational and time management abilities




A sales-focused approach with a passion for customer satisfaction
Sound computer and administration skills
Reynolds & Reynolds experience highly regarded but not essential
What We Offer
Immediate full-time position
Attractive salary package plus incentives
Manufacturer training and ongoing professional development
Friendly, supportive and qualified team environment
Stable employment with a respected family-owned business
Excellent location between Brisbane and the Gold Coast
Long-term career opportunities within a successful dealer group
Why Join Springwood Mazda?
At Springwood Mazda, our people are at the heart of everything we do.
We pride ourselves on creating a positive workplace culture where teamwork, respect and customer satisfaction are valued every day.
This is an opportunity to join a business with a proud history, strong leadership and an exciting future.
If you're looking for a role where your efforts are recognised, your development is supported and you can genuinely enjoy coming to work each day, we'd love to hear from you.
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