Primo Group Services is seeking a Lead Audio Visual Technician to join our growing team in Prestons, NSW.
This is a full-time position where you will take a leadership role in managing audio visual installations, maintenance, and technical support across our diverse client portfolio.
You will be responsible for overseeing technical projects, mentoring junior technicians, and ensuring the highest standards of service delivery.
This role offers the opportunity to lead a team whilst maintaining hands‐on involvement with complex audio visual systems and installations.Key ResponsibilitiesLead and supervise commercial audio visual installation projects from commencement through to completion, ensuring quality, compliance, and timely delivery.Provide technical leadership, mentoring, training, and support to junior technicians to develop their skills and capabilities.Install, integrate, configure, test, commission, and maintain audio visual systems across a variety of client environments.Perform advanced fault finding, diagnostics, and troubleshooting across audio, video, control, networking, and supporting infrastructure.Install, terminate, test, label, and verify AV cabling infrastructure and ensure end-to-end signal flow integrity.Build, patch, configure, and maintain equipment racks, ensuring high standards of cable management, presentation, and serviceability.Interpret and work from schematics, architectural drawings, cable schedules, equipment layouts, and project documentation to deliver accurate installations.Configure network-connected AV equipment, including IP addressing, device settings, hardware switches, operating modes, amplifier configurations, and related system parameters.Maintain accurate project documentation, technical records, as-built drawings, test results,



defect reports, and project closeout documentation.Liaise directly with clients, contractors, and project stakeholders to understand requirements, provide technical advice, and ensure a high level of customer satisfaction.Conduct preventative maintenance, service inspections, and system upgrades to maximise system reliability and performance.Ensure all works are completed in accordance with manufacturer specifications, industry standards, workplace health and safety requirements, and company procedures.Stay current with emerging AV technologies, industry best practices, and ongoing professional development opportunities.What we're looking forMinimum 5 years' experience in commercial audio visual installation, including experience in a Lead or Supervisory Technician role.Proven ability to lead installation projects and independently complete AV installation, configuration and troubleshooting activities.Strong knowledge of commercial AV systems, including audio, video, control systems, conferencing technologies, networking and cabling infrastructure.Experience working with a range of leading AV manufacturers and technology platforms.Excellent leadership, communication and problem-solving skills,



with a strong focus on quality and safety.Current unrestricted Australian Driver Licence.Current White Card and Open Cabling Registration.Current Working Safely at Heights and Elevated Work Platform (EWP) certification (or equivalent).
Current NSW Working With Children Check and First Aid certification, or willingness to obtain.Relevant AV, electronics or communications qualifications and manufacturer certifications will be highly regarded.What we offerAt Primo Group Services, we invest in our employees and foster a supportive, team-oriented working environment.
We offer competitive remuneration packages that reflect your experience and expertise.
You will have access to ongoing professional development and training opportunities to enhance your technical skills and career progression.
We prioritise work-life balance and provide flexible working arrangements where possible.
Our team enjoys a positive workplace culture with regular team activities and recognition of achievements.
We also provide a comprehensive range of benefits including superannuation, paid leave entitlements, and access to industry standard tools and equipment to enable you to perform at your best.About usPrimo Group Services is a leading provider of technical services and solutions in the commercial and education sector.
We are committed to delivering high-quality, professional services to our clients across diverse industries and applications.
Our reputation is built on technical excellence, reliability, and exceptional customer service.
We pride ourselves on employing skilled professionals who are passionate about their work and dedicated to continuous improvement.
As a growing organisation, we offer genuine opportunities for career development and advancement for our talented team members who demonstrate commitment and expertise.
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📌 Lead Audio Visual Technician (New South Wales)
🏢 Primo Group services
📍 New South Wales