As part of our continued expansion across Sydney, The Hour Glass is proud to announce the opening of a brand-new Rolex boutique.
We are seeking motivated, polished, and service-driven Sales Associates to join this exciting launch and become part of a high-performing luxury retail environment.
This is a rare chance to represent one of the world's most iconic watch brands while building a long-term career within a globally respected organisation.
About the Role
As a Sales Associate, you will play a key role in delivering an exceptional and highly personalised client experience.
You will:
Provide a refined, memorable, and client-first experience at every interaction
Build and nurture long-term relationships with clients and collectors
Develop a deep understanding of Rolex products, brand heritage, and craftsmanship
Consistently achieve and exceed individual and team sales targets
Maintain impeccable presentation standards in line with luxury retail expectations
Contribute to a collaborative, high-performing team workplace
Participate in ongoing training to continuously elevate product knowledge and sales expertise
As part of our continued expansion across Sydney, The Hour Glass is proud to announce the opening of a brand-new Rolex boutique.
We are seeking motivated, polished, and service-driven Sales Associates to join this exciting launch and become part of a high-performing luxury retail environment.
This is a rare opportunity to represent one of the world's most iconic watch brands while building a long-term career within a globally respected organisation.
About the Role
As a Sales Associate, you will play a key role in delivering an exceptional and highly personalised client experience.
You will:
Provide a refined, memorable, and client-first experience at every interaction




Build and nurture long-term relationships with clients and collectors
Develop a deep understanding of Rolex products, brand heritage, and craftsmanship
Consistently achieve and exceed individual and team sales targets
Maintain impeccable presentation standards in line with luxury retail expectations
Contribute to a collaborative, high-performing team environment
Participate in ongoing training to continuously elevate product knowledge and sales expertise
Who We're Looking For
The most successful individuals in our team are those who:
Naturally deliver exceptional, premium customer experiences
Have a genuine passion for luxury products and client relationships
Are motivated, results-driven, and thrive on achieving targets
Demonstrate professionalism, confidence, and strong communication skills
Embrace continuous learning and personal development
Bring a positive attitude, adaptability, and a strong work ethic
Have an interest in watches and the world of horology (highly regarded, but not essential)
We welcome candidates from a variety of backgrounds including luxury retail, high-end hospitality, hotels, automotive, and other client-focused industries.
About The Hour Glass
The Hour Glass is one of the world's leading specialist watch retailers, with over 70 boutiques across the Asia Pacific region.
We are the official retailer for a carefully curated portfolio of prestigious brands including Rolex, Patek Philippe, Cartier, Bulgari, Hublot, and Tudor.
With a growing presence across Australia and New Zealand, and continued expansion planned, we remain committed to shaping the culture of watch collecting and delivering exceptional client experiences.
Join Us
Whether you are at the beginning of your retail career or bringing established experience, this is your opportunity to be part of something exceptional.
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📌 Sales Associates - Rolex Chatswood (New South Wales)
🏢 The Hour Glass
📍 New South Wales