About UsParkes Veterinary Hospital is a trusted local practice providing quality veterinary care to companion animals, livestock and horses throughout Parkes and the surrounding Central West region.
Our team is dedicated to compassionate care and building solid relationships with our clients and their animals.
We're looking for a friendly, reliable Receptionist/Administrative assistant to join our team.About the RoleAs the first point of contact for our clients, you'll manage reception and administrative duties to keep the hospital running smoothly — from greeting clients and their animals, to scheduling appointments, processing payments, and supporting our practice manager with day-to-day admin.
Full-time and part-time applicants are welcome to apply, with flexible days/hours negotiable for the right candidate.Key ResponsibilitiesGreet clients and their animals warmly, creating a calm and welcoming environment in a busy mixed-practice hospitalAnswer and manage a multi-line phone system, handling enquiries and booking appointmentsMaintain and update client and patient records using clinic management softwareProcess payments, invoicing and end-of-day reconciliationCoordinate vet and nurse schedules, including consults,



surgery bookings and farm/property visitsHandle prescription requests and referralsManage incoming mail and courier deliveriesSupport clients through sensitive interactions, including bereavement and end-of-life appointments, with empathy and professionalismMaintain a clean, organised and well-presented reception and waiting areaAssist with general administrative duties as required, including data entry and filingAbout YouPrevious experience in reception, customer service or administration (veterinary or medical setting highly regarded but not essential)A genuine love of animals and comfort working around pets and livestock, including anxious or unwell animalsExcellent communication skills and a calm and empathetic mannerStrong organisational skills and the ability to multitask in a fast-paced environmentAbility to remain composed under pressure, including during emergencies and busy periodsA team player with a positive, can-do attitude, comfortable in a small-town/regional practice settingWhat We OfferSupportive, close-knit team environmentOngoing training and professional developmentFlexible full-time or part-time hours availableCompetitive hourly rate, based on experience
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📌 Receptionist/Administrative Support (New South Wales)
🏢 Parkes Veterinary Hospital
📍 New South Wales