Griffin Hospitality Group is looking for a friendly, reliable and customer focused Casual Bottle Shop Retail Assistant to join our team.
If you're passionate about delivering exceptional customer service, enjoy working in a fast-paced retail environment, and have a great knowledge of beer, wine and spirits (or are eager to learn), we'd love to hear from you!
Join Our Team!
About the Role
As a Bottle Shop Retail Assistant, you'll play an important role in creating a welcoming shopping experience while ensuring responsible service of alcohol and maintaining a well-presented store.
This is a casual position with a variety of shifts available, including weekdays, evenings, weekends and public holidays.
Full availability is highly regarded.
Key Responsibilities
Deliver outstanding customer service with a friendly and approachable attitude
Provide product recommendations and assist customers with purchases
Operate the point-of-sale (POS) system accurately
Process cash and EFTPOS transactions
Receive and replenish stock
Merchandise shelves, fridges and promotional displays
Maintain store cleanliness and presentation
Monitor stock levels and report shortages
Ensure compliance with Responsible Service of Alcohol (RSA) legislation
Assist with opening and closing procedures
Work collaboratively with the wider hospitality team
About You
We're looking for someone who has:
Previous retail, bottle shop or hospitality experience (preferred)
A current Queensland Responsible Service of Alcohol (RSA) certificate
Excellent communication and customer service skills
A positive attitude and strong work ethic
Reliable transport and punctuality
The ability to work independently and as part of a team
Confidence handling cash and operating POS systems
The ability to lift and move cartons safely
Full availability across a 7-day roster, including nights, weekends and public holidays
What We Offer
Flexible rostering
A supportive and inclusive team environment
Ongoing training and development
Career progression opportunities within Griffin Hospitality Group
Staff discounts
The prospect to work with a growing hospitality group
Essential Requirements
Current Queensland RSA Certificate
Additional Requirements
Availability to work a flexible roster
Ability to meet the physical demands of retail work
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