Trinity Collective Management Pty Ltd atf Trinity Collective Unit Trust - Trinity Beach QLDTrinity Collective is a small team passionate about creating a welcoming home-away-from-home for every guest.We're looking for a friendly, capable Guest Services Assistant to support day-to-day guest service across front office and operations.About the roleManage guest bookings, check-ins and departures using our property management system RMS CloudMaintain accurate guest profiles, room allocations and daily arrivalsHandle guest enquiries and resolve issues professionally, escalating where requiredProcess payments, authorisation holds, EFTPOS/cash handling and end-of-shift reconciliationProvide local area information and coordinate guest requestsMaintain cleanliness and hygiene across café and guest areas in line with food safety requirementsSupport opening/closing procedures,



shift handovers and day-to-day coordination with housekeepingWhat we're looking forHospitality experience in accommodation, café, or customer service environmentsConfidence using a PMS (ideally RMS Cloud) and POS/EFTPOS systemsBarista skills (or a willingness to learn quickly) with attention to quality and presentationStrong communication, problem-solving and ability to work with limited supervisionCurrent RSA and Food Safety certificates (or willingness to obtain)Availability to work across mornings, evenings, weekends and public holidays on a rotating rosterRoster & conditionsHospitality Industry (General) Award **** - Level 3.
Rotating roster covering approximately 07:45 to 20:15 (opening and closing shifts), across seven days including weekends and public holidays.
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📌 Part Time Guest Services Assistant (Queensland)
🏢 Trinity Collective Managementatf Trinity Collective Unit Trust
📍 Queensland