Be Part of Something Bigger at Greenbank Services Club!
Join the passionate team behindYour Greenbank—a vibrant, newly renovated destination named **** Club of the Year, where community, culture, and entertainment come together.
With 7 unique cuisines, lively new spaces, and free live entertainment, there's always something exciting happening.
Come grow with us in an atmosphere that's as dynamic as you are!
About the Role ...As a part of our gaming team, with 300 gaming machines, cashier, keno, gaming bar and a dispensary bar, you will help to create an experience to remember.Our team consists of friendly and welcoming personalities with outstanding attention to detail and the ability to deliver genuine and exceptional customer service consistently and professionally.We are seeking staff to fulfill night shifts and weekend shifts.In this role, you will also be required to undertake the following duties:Providing prompt, friendly customer focused advice and assistance to members and guest in relation to machine or loyalty systemsCommunicate effectively and take food/drink ordersHandle all cash and gaming transactions in an efficiently manner and ensuring the security of cash and privacy of members information.Providing prompt, friendly,
customer focused beverage service to members and guestsDelivery of efficient customer service to members and guestsPromotion of Club events and efficient delivery of information to all patronsCleaning and maintaining clean and tidy work areaCashier duties including providing Keno services and cash payoutsAbout you ...As someone with previous experience in the hospitality or a customer related industry, you will possess a passion for delivering excellent customer service.
You will have a willingness to build long-termrelationships with customers and will have impeccable grooming, presentation and communication skills.As a member of our team, you will have the skillset to work both independently and in a team environment.To be successful in this role you would need to possess the following:Experience or knowledge of Electronic Gaming MachinesKnowledge of RSG legislative requirementsProven ability to deal with a diverse demographicAbility to improve communications and form robust customer relationsEffective time management and organisational skillsImmaculate personal presentation and serviceRequirements and Qualifications:Previous experience (minimum 2 years) in a similar roleResponsible Service of Alcohol certificate (can acquire after employment)Responsible Service of Gaming (can acquire after employment)Working rights in Australia
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