Millennium is a leading provider of integrated services across cleaning, security, and facilities management.
We pride ourselves on delivering safe, high-quality, and responsive solutions to clients across retail, commercial, industrial, and public sectors.
Permanent Day Control Room Operator
Location: Miranda, NSW
Industry: Retail / Shopping Center
Potential Earnings/Award level 5
About Millennium Services Group
Millennium is a leading provider of integrated services across cleaning, security, and facilities management.
We pride ourselves on delivering safe, high-quality, and responsive solutions to clients across retail, commercial, industrial, and public sectors.
Position Overview
As a Control Room Operator, you will play a critical role in the coordination and monitoring of site operations.
You will be responsible for managing communications, responding to incidents, and ensuring the smooth functioning of cleaning and security services across designated sites.
Positions available: Full-time
Potential earnings / Award Level 5
Shifts Structure: 1 x Weekday & 1 x Weeknight on a rotating basis
Roster
Week 1: Wednesday to Saturday 6:00AM to 18:00PM
Week 2: Thursday to Saturday 18:00PM to 06:00 AM
Key Responsibilities
Monitor CCTV systems and site activity to ensure safety and compliance
Coordinate cleaning and security teams across multiple locations
Respond to alarms, incidents, and service requests in real-time
Maintain accurate logs and incident reports
Communicate with site supervisors,



clients, and emergency services as needed
Ensure adherence to operational procedures and safety protocols
Support rostering, shift coverage, and workforce coordination
Qualifications & Requirements
Previous experience in a control room or operations coordination role preferred
Strong communication and multitasking skills
Familiarity with CCTV, radio, and dispatch systems
Ability to remain calm under pressure and respond quickly to incidents
Basic computer literacy and report writing skills
Availability for shift work, including nights, weekends, and public holidays
Security license or relevant certifications may be required depending on site
Why Join Millennium?
Ongoing training and clear opportunities for career progression
Award-compliant remuneration with a generous 1st year sign-on bonus
Join an organisation that genuinely values safety, performance, and its people, and fosters a supportive, cooperative working culture
This is a fantastic opportunity for an experienced operator.
By joining Millennium Services Group, you'll become part of a dedicated team that services a wide range of clients across Australia and New Zealand - giving you the chance to build your skills, work with advanced technology and grow your career with us!
Millennium Services Group is an equal-opportunity employer.
We celebrate diversity and are committed to inclusivity.
You must have valid work rights in Australia.
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📌 Control Room Operator (New South Wales)
🏢 Millennium Services Group
📍 New South Wales