About UsMuses Ceramics Australia is a leading importer and wholesaler of high-quality porcelain tiles.
We pride ourselves on our competitiveness, wide product range, and commitment to inspiring the Australian market.
As our business continues to grow, we are looking for an experienced and motivated Customer Service / Admin Assistant to join our friendly and supportive team.The RoleThis is a full-time position, Monday to Friday, 7:30am – 4:00pm.
In this role, you will provide exceptional customer service and sales support, working closely with our sales representatives and warehouse team.
You must have prior, hands‐on experience in the tile industry and the ability to manage a busy and diverse workload with professionalism and attention to detail.Key ResponsibilitiesDevelop and grow positive relationships with our existing customer baseAnswer product and sales queries (phone, email,



and in person)Process customer and sales orders using our operating systemOrganise pick-ups and deliveries with courier companies and manage daily delivery runsCoordinate with sales and warehouse teams to ensure smooth operationsGeneral administration duties and other tasks as required by managementSkills & ExperienceMinimum 2 years' hands‐on experience in the tile industry (essential)Previous experience in a B2B customer service or sales support roleProficiency in MS Office and ExcelStrong attention to detail with excellent time management and multi-tasking skillsFriendly, professional, and solutions‐focused approach to customer serviceAbility to work well both independently and as part of a teamWhat We OfferOngoing training and opportunities for professional developmentA supportive, down‐to‐earth workplace cultureOpportunities for career progression as the company continues to grow
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📌 Customer ServiceB (New South Wales)
🏢 Muses Ceramics
📍 New South Wales