Build a successful long-term career in a great industryCollaborative and supportive environmentPersonal and professional development opportunitiesAbout The OpportunityWe are seeking a highly motivated and ambitious person who will bring their positive attitude and mindset to our friendly Customer Service team and company.About The CompanyHumenergy provides energy services to the strata industry, businesses and councils.
We specialise in embedded networks, utility billing, energy procurement and solar.
Humenergy is an SME experiencing rapid growth in a niche area of the energy industry.
We strive to achieve high performance, outstanding customer service, and exceptional ethical standards.About The RoleReporting to the Customer Service Manager, the successful person will be responsible for providing excellence in customer service and energy billing administration.
On the job and external training will be provided to accelerate growth and progression.
This role is a fulltime permanent position based in our Southport office.




The role has the following key responsibilities and tasks:Customer ServiceEnergy Billing and AdministrationPayment Collections and Debt ManagementData Entry and ValidationEffective CommunicationAbout YouYou have a proven ability to deliver high quality work and exceptional customer service in a fast-paced environmentYou will be a hard worker, a fast learner and have a positive attitudeWe are looking for someone who understands people and numbersIdeally you will have a minimum of 3-5 years transferrable experienceA minimum of 3-5 years customer service experience is requiredSound basic computer skills including outlook, office and excel are essentialBasic data entry level Excel skills are essential for this positionPermanent residents are required for this position.Highly Regarded AttributesGreat attitudeStrong work ethicRelevant industry experienceWhat Do We ProvideVery market-competitive salary and benefitsA collaborative and supportive team environmentConveniently located in SouthportWe are looking forward to connecting with you.
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📌 Customer Service Officer (Energy) (Gold Coast)
🏢 Hum Energy
📍 Gold Coast