Customer Banking Specialist - Gladstone (contract)Please notethat rosters are predetermined.
Beforeapplying,please ensure you are available to cover the following roster, consisting of 16 hours per week:Customer Banking Specialist - Gladstone BranchFixed term contract - 12 months18 hours per week*****am - 2.00pm Thursday & FridayDo work that mattersAs the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.We'vebeen serving our local communities for over 100 years, with market-leading products,servicesand technology.What we do has real impact at all stages of people's lives, from opening their first account, saving for a holiday, buying their first home, or planning for retirement.
Working with us in RBS meansyou'llpositivelyimpactour customers'lives, andbe there for them when they need us.See yourself in our teamAs the Customer Banking Specialist in ourGladstone Branchyou'll:Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial AdviceSupport customers with enquiries,



maintenance on accounts andprocess applications for credit productsComplete Financial Health Checks to assess customers' financial needs andidentifyany changesProvide options for the customer through education & demonstration of our in-branch technology and digital banking optionsProblem solve & provide effective solutions whilst championing our processes, procedures & drive our risk-adverse cultureWe'reinterested in hearing from people who haveProven experience delivering exceptional Customer Service ideally in Financial Services, Retail or HospitalityExcellent communication skills & the ability to articulate financial terms ina transparent wayThe ability to ask the right questions, find solutions, act withintegrityand place the customer at the centre of everything you doAbility to work in a busy,commercialand driven retail environment whilst seeing the big picture for customers and providing them with holistic solutionsA genuine interest in building a career with CommBank and improving the financial wellbeing and lives of our customersAboriginal &/or Torres Strait Islander people encouraged to applyWe're aware of some accessibility issues on this site, particularly for screen reader users.
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📌 Customer Banking Specialist - Gladstone (Contract) (Gladstone Central)
🏢 Commbank
📍 Gladstone Central