Customer Service Coordinator - Trade coordinator / administration$65,000 + 12% Super (depending on experience & days worked)Castle Hill | Permanent Part Role | Immediate StartCustomer Service Coordinator / Trades Administrator$65,000 + 12% Super (depending on experience & days worked)Castle Hill | Permanent Part Role | Immediate StartAbout Nobby KitchensFamily owned since ****, Nobby Kitchens is one of Australia's most respected kitchen manufacturers.
Known for exceptional quality, integrity, and customer service, we continue to grow — and we're now looking for a motivated Customer Service Coordinator / Trades Administrator to join our busy Operations team.You'll be working from the Castle Hill showroom / office in a supportive, energetic environment alongside people who genuinely care about delivering an outstanding customer experience.
Our customers regularly sing our praises on Product Review — and you'll be part of the reason why.The OpportunityThis is a hands-on, people-focused role ideal for someone who enjoys variety, organisation, and being at the centre of a fast-moving team.
You'll play a key role in supporting our installation team and ensuring our customers feel informed, supported, and confident throughout their kitchen installation journey.If you enjoy setting priorities, ticking off daily wins,



and communicating with a wide range of people — this role will suit you perfectly.Hours & FlexibilityWe offer flexibility to suit the right person:Part-time (5 days):8:30am–2:30pm or 9:00am–3:00pmThis is an on-site role based in Castle Hill and cannot be performed from home.What You'll Be DoingAnswering and managing incoming phone callsLiaising daily with customers, project managers, installers, and tradesIssuing schedules and documentation to trades, suppliers, and customersCRM data entry and maintaining accurate job recordsManaging follow-ups and ensuring customers are contacted on timeSupporting the installation and operations teams with administrationGeneral office and coordination dutiesAbout YouYou'll thrive in this role if you are:Organised, proactive, and able to prioritise your workloadA clear, confident communicator (phone & email)Resilient and calm in a busy environmentProcess-driven with great attention to detailCustomer-focused and genuinely enjoy helping peopleKeen to learn and be part of a close, supportive teamExperience in customer service, administration, trades, or construction is highly regarded — but attitude and willingness to learn are just as significant.What We OfferCompetitive hourly rate + 12% superExtensive product and process trainingSupportive, family-owned business with long-term stabilityA positive, team-oriented workplaceReal opportunities for career progression within the companyIf you're looking to build a long-term career, this is an excellent place to start.
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📌 Customer Service Coordinator - Trade Coordinator / Administration (New South Wales)
🏢 Nobby Kitchens
📍 New South Wales