Are you passionate about delivering exceptional customer service and making a positive impact?
We are seeking a Supporter Care Coordinatorto join a well-respected not-for-profit organisation based north of Sydney.
This is an excellent opportunity for a customer-focused skilled looking to build a rewarding career within the not-for-profit sector, with the potential to transition from temporary to permanent employment.About the RoleAs the first point of contact for donors and supporters, you'll play a vital role in delivering a positive supporter experience while providing essential administrative support to the fundraising team.Key ResponsibilitiesManaging inbound phone and email enquiries from donors and supportersConducting outbound follow-up communicationsMaking welcome calls to new supporters and donorsProcessing donations and receiptingPreparing and sending thank you letters, welcome packs and supporter communicationsMaintaining accurate supporter records and database updatesSupporting day-to-day administration within the fundraising teamAre you passionate about delivering exceptional customer service and making a positive impact?
We are seeking a Supporter Care Coordinatorto join a well-respected not-for-profit organisation based north of Sydney.
This is an excellent opportunity for a customer-focused professional looking to build a rewarding career within the not-for-profit sector, with the potential to transition from temporary to permanent employment.About the RoleAs the first point of contact for donors and supporters,



you'll play a vital role in delivering a positive supporter experience while providing essential administrative support to the fundraising team.Key ResponsibilitiesManaging inbound phone and email enquiries from donors and supportersConducting outbound follow-up communicationsMaking welcome calls to new supporters and donorsProcessing donations and receiptingPreparing and sending thank you letters, welcome packs and supporter communicationsMaintaining accurate supporter records and database updatesSupporting day-to-day administration within the fundraising teamAbout YouTo be successful in this role, you will have:Previous experience in customer service, contact centre, supporter care, fundraising administration or a similar roleExceptional written and verbal communication skillsStrong attention to detail and organisational abilitiesA warm, professional and empathetic approach when dealing with supportersConfidence managing multiple tasks in a fast-paced environmentExperience using CRM databases, with Raiser's Edge experience highly desirableWhat's on Offer?
Opportunity to work for a reputable and purpose-driven not-for-profit organisationSupportive and collaborative team environmentImmediate start availablePotential for the role to become permanent for the right candidateIf you're passionate about delivering outstanding supporter experiences and are looking for your next opportunity in the not-for-profit sector, we'd love to hear from you.Beaumont People believes a diverse workplace is a happy workplace and encourages applications from people of all different backgrounds, including Aboriginal and Torres Strait Islander peoples, people from CALD backgrounds and people with disabilities.
We do not discriminate on the basis of race, religion, sexual orientation, gender identity, national origin, age, disability, marital or parental status.
Should you require a reasonable accommodation to be made for your application to be assessed, Beaumont People would be more than happy to discuss how that can be arranged.
#J-*****-Ljbffr

📌 Supporter Care Coordinator (New South Wales)
🏢 Beaumont People
📍 New South Wales