Medical Receptionist (2IC) - Myhealth Garden City
At MyHealth, we offer the best of both worlds: the strength and resources of a large organisation, paired with the warmth and community spirit of a locally owned practice.
With over 100 practices across Queensland, New South Wales, and Victoria, we have built an expansive, well-connected network of healthcare professionals — one that delivers the advantages of a large group without losing the close-knit culture that defines us.
About the roleWe're on the lookout for a friendly and experienced Medical Receptionist ready to take the next step in their career as a 2IC (Second-in-Charge) within general practice!
Our Myhealth Garden City practice is conveniently located in Westfield Garden City, and in this role you'll be the friendly face our patients see first and the trusted support working alongside our Practice Manager to keep day-to-day operations running smoothly behind the scenes.
This prospect is available on a full-time basis, and requires flexibility for early starts (from 7:15am) and later finishes (up to 6:30pm).
Day in the Life:
Assisting Practice Manager (or lead doctors) with operational excellence
Overseeing and maintaining diary scheduling in collaboration with the Clinical Team (including waitlist management, booking in new clients and rescheduling appointments)
Overseeing appointments and bookings
Managing waitlist management, booking in new clients and rescheduling appointment
Assisting with patient and doctor queries
Utilising appropriate item numbers for appointments
About Myhealth
At MyHealth, we offer the best of both worlds: the strength and resources of a large organisation, paired with the warmth and community spirit of a locally owned practice.
With over 100 practices across Queensland, New South Wales, and Victoria,



we have built an expansive, well-connected network of healthcare professionals — one that delivers the advantages of a large group without losing the close-knit culture that defines us.
About the roleWe're on the lookout for a friendly and experienced Medical Receptionist ready to take the next step in their career as a 2IC (Second-in-Charge) within general practice!
Our Myhealth Garden City practice is conveniently located in Westfield Garden City, and in this role you'll be the friendly face our patients see first and the trusted support working alongside our Practice Manager to keep day-to-day operations running smoothly behind the scenes.
This opportunity is available on a full-time basis, and requires flexibility for early starts (from 7:15am) and later finishes (up to 6:30pm).
Day in the Life:
Assisting Practice Manager (or lead doctors) with operational excellence
Day-to-day reception duties
Overseeing and maintaining diary scheduling in collaboration with the Clinical Team (including waitlist management, booking in recent clients and rescheduling appointments)
Overseeing appointments and bookings
Managing waitlist management, booking in new clients and rescheduling appointment
Assisting with patient and doctor queries
Utilising appropriate item numbers for appointments
What we're looking for:
Minimum of 1-2 years of reception experience in general practice/healthcare settings.




Best Practice experience preferred
Exceptional verbal and written communication skills
Proficiency in Medicare, DVA, Work Cover, HICAPS, and Private Health Insurance billings preferred
Strong multitasking abilities and effective prioritisation of workflow
A positive, can-do attitude and a drive to make a meaningful impact on our patients and practice
What you'll get from us:
Discounted Private Health Insurance
Fitness Passport and exclusive discounts with our Corporate Partners
Ongoing training and development
A supportive and collaborative team environment
Relocation assistance through Myhealth on the Move (available to current employees)
Curious to learn more about Myhealth?
Check out our website:
Work, Joy BalanceWe're a values led organisation and believe that growth happens when we challenge ourselves to continuously improve and reach our goals.
We value teamwork and respect and embrace all levels of experience.
All this brings about joy and fulfilment in what we do.
At Myhealth we believe in doing work that brings you joy and satisfaction while ensuring a balance.
EEO StatementAt Myhealth, our shared values include diversity and inclusion and we strive to be a place where everyone can thrive.
We are committed to creating a work community that reflects the wider community that we serve.
We welcome applications from Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTIQ.
We welcome applications from candidates from all backgrounds.
Please note that at this time, we are unable to consider candidates who require visa sponsorship for employment.
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📌 Medical Receptionist (2Ic) - Myhealth Garden City (Brisbane)
🏢 Myhealth
📍 Brisbane