Guardian Safety Solutions Pty Ltd – Redhead NSWGuardian Safety Solutions Pty Ltd is a leading provider of fire safety and services dedicated to protecting businesses and their workforce across Australia.
We pride ourselves on delivering comprehensive safety management services that help organisations maintain compliant, secure and productive environments.
Our commitment to excellence, innovation and customer satisfaction has established us as a trusted partner for businesses seeking to prioritise health, safety and wellbeing.About the roleWe are seeking a Client Manager Admin Assistant to join our dynamic team on a full-time basis at our Redhead NSW **** location.
This is an essential administrative position that provides crucial support to our client management team, ensuring seamless operations and exceptional service delivery to our valued clients.
You will play a key role in maintaining strong client relationships whilst managing administrative processes that keep our business running efficiently.
This position offers the opportunity to work in a fast-paced environment where your organisational skills and attention to detail directly contribute to client satisfaction and business success.Key responsibilitiesProviding comprehensive administrative support to the client management team, including diary management, scheduling and coordination of meetings and appointmentsManaging client communication through telephone, email and correspondence, ensuring all enquiries are promptly and professionally addressedPreparing and maintaining client documentation, contracts, records and files in accordance with company procedures and compliance requirementsProcessing client invoices, quotes and other financial documentation,



ensuring accuracy and timely submissionCoordinating client onboarding activities and managing the delivery of client welcome packs and orientation materialsMaintaining and updating client databases and management systems with current contact information and service detailsAssisting with the preparation of client reports, proposals and presentations as requiredActing as a point of contact for client queries and escalating issues to appropriate team members when necessarySupporting the coordination of client events, meetings and site visitsPerforming general administrative duties including filing, photocopying, data entry and office organisationWhat we're looking forProven experience in a client-facing administrative or similar role, ideally within a service-based industryExcellent organisational and time management skills, with the ability to manage multiple priorities and meet deadlinesStrong written and verbal communication skills with the ability to interact professionally with clients and internal stakeholdersProficiency in Microsoft Office (Word, Excel, Outlook) and experience with client management systems or database softwareAttention to detail and accuracy, particularly when managing financial documentation and client recordsA proactive and customer-service-focused approach with a genuine commitment to supporting client satisfactionAbility to work independently whilst also contributing effectively within a team environmentProfessional telephone manner and strong interpersonal skillsReliability, discretion and the ability to handle confidential information appropriatelyDesirable: Experience within the safety, security or facilities management sectorsWhat we offerFull-time permanent employment with a growing organisationCompetitive salary packageProfessional development and training opportunities to support your career growthA supportive and team-oriented work environment with a team-focused cultureStandard employment benefits including superannuation and leave entitlementsThe opportunity to work with a diverse range of clients and industriesA role where your contributions are valued and recognised
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📌 Client Manager Admin Assistant (New South Wales)
🏢 Guardian Safety Solutions
📍 New South Wales