RSM Australia is seeking a capable IT Support qualified to resolve hardware and software issues for users across our offices. You will provide second‑level support, diagnose complex incidents, and document root causes with transparent closure notes.
You will reference ITSM workflows in ServiceNow, manage Active Directory access, and assist with OS and network troubleshooting while delivering reliable remote and on‑site assistance to ensure uninterrupted business operations.
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📌 Senior It Support & Incident Specialist Melbourne
🏢 RSM
📍 Melbourne