Development opportunity for an aspiring future managerSupportive culture with career pathways availableHighly reputable and trusted bank; Full timeWe are recruiting for an enthusiastic and proactive full time Assistant Branch Manager (Banking 2IC) who will assist the Branch Manager in the day-to-day operations of our Belconnen branch.
This is a great opportunity for a banking or retail professional looking to take the next step in their career.The RoleHaving conversations with customers face to face, via online channels and over the phone and helping them with their banking and insurance needsExploring new opportunities to find the right financial solutions that may improve their positionAssist in the management of the day-to-day operations and compliance requirements of the branchSupporting staff development and coachingContributing to product and service initiatives/activities for the team and regionAccept personal loan applicationsMaintaining a high level of operational adherence in line with company and regulatory standards, policies and procedures and carryout out administrative duties2IC incentive scheme available.The PersonA genuine passion for providing great service and creating positive customer experiencesPrevious supervisory/team leader experience in retail, customer service or banking environment with a collaborative and enthusiastic leadership approachSome knowledge of,
or experience in consumer lending (not essential if you have the desire to learn)Drive and commitment to achieve both personal and team targetsExperience working in a retail/customer service workplace with a proven sales track recordAn aptitude for technology and proficient in MS Office programs/appsHonesty and integrity and take pride in diligently following procedures and policy in a regulated financial environment.About IMBIMB Bank is a leading member-owned bank offering a full range of products and services in both retail and business banking.
Our purpose is to provide simple, competitive and authentic banking that helps our members and communities be better off and we've doing so for over 144 years.An award winning and growing organisation, we've donated more than $12 million through our Community Foundation to over 900 projects in the communities in which we live.IMB benefits include:Great training and onboardingGenuine career pathways and opportunity to accelerate your skills and experienceA supportive culture that actively promotes diversity and inclusion and the wellbeing of our employeesDesignated wellbeing daysFriendly and professional team environmentProduct concessionsPurchased leave options.Applications close date 16th August ****.Please note for internal purposes, this role is referred to as "Customer Service Manager"
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