Cessnock Print Place provides design and print services to clients across the Hunter Valley region, working across in-house digital and wide-format print, outsourced trade print, and finishing.About our businessCessnock Print Place provides design and print services to clients across the Hunter Valley region, working across in-house digital and wide-format print, outsourced trade print, and finishing.About the roleThis role owns the client relationship on print jobs from first enquiry through to delivery.
You will take briefs, quote jobs, coordinate production (both in-house and outsourced), and keep clients updated every step of the way.
Alongside this, you will do some pre-press design work and, on a smaller scale, jump onto the print floor and finishing equipment as the team needs.This is a small team, and the role reflects that.
You will spend most of your time on client coordination and quoting, some of your time on basic design, and occasionally lend a hand with print production and finishing.This role is Full Time, Monday to Friday, 9.00am to 5.00pm.
Classified under the Graphic Arts, Printing and Publishing Award ****, Level 5.Key ResponsibilitiesClient & Quoting (the core of the role)Take briefs directly from clients, in person, by phone, or by email, and work out what they actually needRecommend best paper/print solution to customers for their print projects.Prepare quotes for straightforward jobs, and pull together costings for larger jobs in coordination with the teamFollow up on outstanding quotes, artwork approvals, and proof sign-offsLiaise with remote staff (designer and admin assistant) on design and print orders,



double checking their outputKeep clients updated on job status, delays, and readiness for collection or deliveryManage jobs through production, whether in-house or outsourced, to make sure deadlines are metCheck finished jobs for quality before they go out the doorLog job details accurately in our system from the outsetDesign (approximately 20% of the role)Carry out artwork adjustments and pre-press preparationComplete straightforward layout jobsWork primarily in the Adobe Suite; this role does not require senior creative design skillsPrint Floor & Finishing (as required)Use print and finishing equipment, including trimmer, and hole-drill, if and when the team needs extra support (appropriate training will be provided)Build familiarity with our digital press and wide-format equipment over timeGeneralNotify management of any concerns with clients or job progressSelf-manage workload to keep jobs on trackWork with the wider team to problem-solve as challenges come upType of PersonOrganised and process-drivenGood with numbers and spellingCalm and capable when juggling interruptions in a fast-paced environmentComfortable owning a client relationship end to end, not just processing a requestGenuinely flexible; this role is not a narrow lane and will move between coordination, design, and print floor support as neededRequirementsExperience in a customer service, coordination, or account management roleA degree or formal qualification in graphic design is not requiredPrint or design experience is a strong asset, not a hard requirementComfortable learning new software and systems
#J-*****-Ljbffr

📌 Print Coordinator (New South Wales)
🏢 Cessnock Print Place
📍 New South Wales