What you will need to join usPrior experience in an administration roleExperience using Microsoft Office is essentialExperience using SAP would be highly regardedAbility to work from the Horsley Park site full time (Mon-Fri – 6am-3pm)Full and Unrestricted Australian working rights – We do not offer visa sponsorshipValid Police CheckValid forklift licence or willingness to obtainWilling and able to undertake daily manual handlingSuccessful completion of pre-employment medicalWhy you will LOVE working at Knauf Australia!
$32-$34 per hour + super + allowances14 weeks Parental Leave (primary carer)Yearly Pay ReviewAccess to discounts on Health Insurance, Gym Memberships, Qantas lounge, Novated leasing and trade discountsCareer Development and Training opportunitiesFree onsite parkingAbout the RoleAs a Customer Service Operator, you will report to the Trade Store Manager, where you will be responsible for undertaking all administration tasks and direct customer service both over the phone, via E-mail and face to face.Some tasks as part of this role include:Dealing with Customers face-to-face,



via email & over the phoneAdministration duties including data entry and email managementPicking & Packing customer ordersRecord and report any customer complaints to the Trade Stores Manager regarding product and / or service via Knauf's complaint and customer proceduresAssist with stock take / inventory counts process to ensure accurate inventory records are maintainedGeneral warehouse duties & housekeeping when requiredAbout UsKnauf is one of the world's leading manufacturers of contemporary insulation materials, gypsum wallboard systems, plasters and accessories, thermal insulation composite systems, floor screed, floor systems, and construction equipment and tools.With more than 250 production facilities and sales organizations in over 90 countries, 40,000 employees worldwide.
The Knauf Group is without doubt one of the big players on the market – in Europe, the USA, South America, Asia, Africa, and Australia.We are committed to celebrating diversity and creating an inclusive environment.
We encourage applications from people of all ages, nationalities, abilities, and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability.
Please let our team know if we can adjust our recruitment process to support your accessibility needs.Please note, applicants must have full entitlements to work in Australia.
As part of the recruitment process, police and medical checks for security clearance pertaining to specific job requirements will be conducted for successful applicants
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📌 Customer Service Operator (New South Wales)
🏢 Knauf Group
📍 New South Wales