Service Desk Manager: Build Calm, High Impact Teams South Australia

Service Desk Manager: Build Calm, High Impact Teams South Australia

06 Aug
|
First Focus AU
|
South Australia

06 Aug

First Focus AU

South Australia

First Focus AU is seeking a Service Desk Manager to lead pods of IT support specialists across client environments. You will focus on delivering excellent customer outcomes, mentoring technicians, and shaping processes to reduce friction during busy periods.

You will drive incident, change, and escalation workflows, partner with engineering, and ensure the team operates with maturity and integrity under pressure. Adaptable work arrangements are available.
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📌 Service Desk Manager: Build Calm, High Impact Teams South Australia
🏢 First Focus AU
📍 South Australia

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