Administration Support Officer
NSW Government Department
Gosford – 5 days a week in-office
$***** per hour + super
ASAP start until September ****
We are currently partnering withaNSW Government Department to recruit an Administration Support Officer to join a busy team based in Gosford.
This position will provide day-to-day administrative and clerical support across a range of operations, with a strong focus on client service, case management,accuratedataentryand records administration.
About the role:
Provide administrative and clerical support toassistthe day-to-day operations of a busy team
Act as a first point of contact performing reception services by responding to face-to-face, telephone, and email enquiries, providing timely information, resolving routine matters, and referring complex enquiries as required.
Prepare documentation and materials for scheduled activities, ensuring all required information is complete and distributed to relevant stakeholders
Maintainaccurateelectronic and physical records using the department's case management system
Prepare routine correspondence and ensure documentationcomplies withrequired presentation and formatting standards
Provide general administrative support including email management, filing, photocopying,mailand document distribution
Undertake routine financial activities in accordance with relevant practices and standards




Maintainaccuratedata entry and records across internal systems
Provide basic IT support to staff during meetings and operational activities
Liaise with internal stakeholders to deliver quality client service and escalating complex matters where appropriate
Assist with staff travel arrangements in a timely manner ensuring compliance with internal and external policies and procedures relating to travel.
About you:
Previousexperience within administration, customerserviceor clerical support roles
Strong attention to detail and accuracy, particularly when handling records and data entry
Experience providing skilled customer service in person, over the phone and in writing
Confident using Microsoft Office, particularly Word and Excel
Experience using case management or records management systems highly regarded
Ability to manage competing priorities and meet deadlines within a high-volume environment
Strong communicationskills with the ability to interact professionally with a diverse range of stakeholders
Ability to work collaboratively within a team whilemaintainingdiscretion and confidentiality
Adaptable and willing to learn in a fast-paced operational environment
Previousexperience within government or regulated environments highly regarded
#J-*****-Ljbffr

📌 Administration Assistant (New South Wales)
🏢 Talent Connect Australia
📍 New South Wales