Delight Dental Spa is a privately owned practice delivering comprehensive cosmetic, orthodontic and implant dentistry.
Our patients choose us for clarity, confidence and long-term outcomes.This is not a standard reception role.
It is a performance-based patient coordination position with clear expectations, accountability, and genuine prospect for growth.This role suits someone who enjoys high standards, measurable growth, and becoming an important part of a rapidly expanding practice.Reception / Patient Coordinator - Mascot & EastgardensThe RoleYou will initially train within our established Mascot practice before being based primarily at our Eastgardens/Pagewood location as the practice continues to grow.You may also be required to work across both locations as rostered.You will:Confidently manage phone, email and in-person enquiriesGuide patients from first enquiry through to treatment commencementClearly present fees and high-value treatment plansProactively progress patients into next stages of careFollow up incomplete treatment plans with structured re-engagementHandle concerns professionally and confidently while upholding clinic systemsMaintain accurate documentation and ownership of outcomesYou are responsible for patient progression,



not just bookings.Strong performers will have the opportunity to grow into senior coordination responsibilities as the practice expands.Essential RequirementsThis role suits someone who:Is confident leading conversations and discussing fees without hesitationIs outcome-driven and takes ownership of diary performanceHandles objections without avoidance or discomfortIs structured, organised and highly accountableLearns systems quickly and adapts with minimal supervisionEnjoys working in a fast-paced, high-performance environmentValues teamwork, professionalism and continuous improvementWe are seeking either:An experienced dental or healthcare coordinator ready to step into a high-responsibility role, orA high-performing skilled from a premium service or high-value sales environment with a proven ability to deliver measurable outcomesThis is a high-standard environment.
Initiative, emotional intelligence, and capability are essential.We OfferCompetitive hourly rateClear KPIs and structured systemsGrowth into senior coordination pathwaysTraining within an established, high-performing practiceA professional, accountable and growth-focused team culture
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📌 Reception And Patient Coordinator (New South Wales)
🏢 Delight Dental
📍 New South Wales