IT Manager - Sydney | The Fresh CollectiveShape the future of technology for one of Australia's leading hospitality and events groupsThe Fresh Collective has been bringing people together through exceptional food, thoughtful service and memorable events across a portfolio of iconic venues, restaurants and cafés across Australia.As we continue to grow, we're bringing our IT function in-house for the first time.
This is a rare chance for an experienced IT leader to build and shape technology across the business.Reporting directly to the Chief Financial Officer, you'll lead the strategy, security and day-to-day management of IT, partnering with leaders across the organisation to deliver secure, reliable and innovative technology that supports our people, our venues and our future growth.What you'll be doingLead the transition of our IT from an outsourced managed services model to a high-performing, well-documented in-house function, laying the foundations for our next phase of growth.Own, optimise and continuously improve our Microsoft environment – Microsoft 365, Azure, Entra ID, Exchange, Teams, Intune and SharePoint – supporting approximately 100 users across multiple sites.Drive cyber security, IT governance and best practice to ensure our systems remain secure, resilient and fit for a growing national business.Manage and support our core business systems, including Humanforce and Momentus Elite, ensuring they are reliable, efficient and meet the needs of our teams.Identify opportunities to introduce AI and emerging technologies to improve productivity while maintaining appropriate governance and security controls.Take ownership of our Square for Restaurants POS operations, refining and stabilising them across all venues - an early priority for this role.Partner with the CFO and leadership team as the trusted technology adviser.About youA tertiary qualification in Information Technology, Computer Science or a related discipline.Proven experience in an IT Manager, Infrastructure Manager or similar technology leadership role,



ideally supporting multiple sites or a geographically dispersed business.Deep, hands-on expertise across the Microsoft technology stack, including Microsoft 365, Azure and Entra ID, together with strong cyber security knowledge.A proactive, solutions-focused and hands-on approach, with the confidence to work autonomously.Strong communication and stakeholder management skills, with the ability to translate technical concepts into practical business solutions for non-technical audiences.Why join The Fresh Collective?
This is a unique opportunity to build something from the ground up and play a key role in shaping the future of technology across a growing national hospitality and events business.You'll have genuine ownership, the autonomy to make an impact and direct access to executive leadership as you establish and lead our in-house IT function.
Your ideas will be heard, your expertise valued, and your work will have a visible impact across the business.In return, you'll join a warm, people-first culture where collaboration, innovation and continuous improvement are valued, and where your expertise will make a genuine difference across the organisation.If you're looking for a role where you can build, influence and leave a lasting impact—not simply maintain existing systems—we'd love to hear from you.About UsThe Fresh Collective is a Sydney-based hospitality group operating premium venues across Australia, including the Art Gallery of New South Wales, Australian Museum, Melbourne Theatre Company, and Queensland Museum.We deliver exceptional food and beverage experiences across a wide range of events, from intimate dinners to large-scale banquets.Be careful - Don't provide your bank or credit card details when applying for jobs.
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📌 It Manager - Sydney | The Fresh Collective (New South Wales)
🏢 The Fresh Collective
📍 New South Wales