Youth Support Officer (Toowoomba)

Youth Support Officer (Toowoomba)

05 Aug
|
Downs Industry Schools Co-Operation Inc (DISCO)
|
Toowoomba

05 Aug

Downs Industry Schools Co-Operation Inc (DISCO)

Toowoomba

Downs Industry Schools Co-Operation Inc (DISCO) – Toowoomba QLDOrganisation: Downs Industry Schools Co-Op (DISCO) is a not-for-profit, community-based youth organisation focussed on assisting young people between ***** years of age.
The organisation provides services and programs that assist them to make appropriate education, employment and career related decisions.
With a history of professionalism, high-standards and a genuine passion for its work, DISCO makes a difference in the lives and career prospects for local youth.Position Objective: The overall objective of the position is to assist at risk youth to be supported and undertake training to more effectively make the move into adult life and successfully transition into employment, other study or make a successful return to school.
The officer will provide support to the Site Manager by providing support to the Youth Employment Support Program and the Get Set for Work program.Position Duration: This position will be permanent until the end of **** at which time an evaluation of both the program, salary and the incumbent will be conducted.
Confirmation of a contract extension will be subject to continued funding and the achievement of agreed performance objectives.Award: Labour Market Assistance Industry AwardSuperannuation: 12%Holidays: Up to 4 weeks available on a pro rata basis per annumLeave Loading:17.5%Sick / Personal Leave:Up to 10 days available on a pro rata basis per annumAccountabilities:The Officer is accountable to the Site ManagerProbationary Period: 3 monthsRequirements: An employment offer will be conditional on the successful candidate being in receipt of or eligible to receive a 'Suitability Card for Child Related Employment' from the Commission for Children and Young People.
This approval is necessary to be able to work in educational institutions with children in Queensland.
Details can be found at Federal Police Check will be undertaken and this check must not demonstrate past activity that would prevent the officer from working with young people.Qualifications & Experience:



Experience or relevant qualifications would be beneficial.Reporting Relationships:Site ManagerStakeholders linked to the programParents of participating clientsChairperson of the DISCO Management CommitteeKey Result Areas:Identify and refer clients who can be linked to the Youth Employment Support Program and Get Set for Work ProgramWork Collaboratively with the Coordinator/Site Manager to establish and further develop links with employers for mutual benefitCollaborate with key stakeholders including community representatives, parents, agency partnersProvide high quality individual pastoral care and support to clients to ensure they remain connected to the program and focussed on the agreed goals and work toward appropriate outcomesFacilitate group workshops in both career and personal development areas and provide one-on-one support sessionsDeliver accredited trainingMaintain detailed case notes to record client activity and assist with contractual reportingDevelop an appropriate Training & Support Plan for each client in consultation with relevant stakeholdersSupport the Coordinator/Site Manager to attain program KPI'sKey Selection Criteria:Experience or relevant qualifications would be beneficialExcellent communication skills coupled with the ability to work independently with a high level of motivationDemonstrated ability to liaise with people from diverse backgroundsKnowledge of human resource issues including Workplace Health & Safety, EEO and Anti-DiscriminationAn understanding of young people including their support networks and current issues concerning youth in the communityAn operational knowledge of computers and software applications including the Microsoft suite of programs, e-mail and the InternetResponsibilities / Duties / Activities:The incumbent is expected to:-Maintain regular communication with the Coordinator/Site ManagerWork toward achieving the goals and objectives of each client's transition plan that may include training, mentoring and other specific activities to support growth and improvementWhere necessary,



work in partnership with agencies and build relationships to ensure all activity related to the coordination, development and administration of the respective program is professionalParticipate in and be prepared to support training to the organisations clientsOperate within the respective budget allocationMarket the program and instigate PR activities through the development and coordination of promotional material as requiredImplement individual assessments followed by case management and the development of individual client plans to identify specific client needs and aid progressionProvide and record assistance and on-going mentoring support to students based on their identified needs (career, training and employment advice, referrals to other programs, job support and assistance, resume preparation, raising of self-esteem etc.)Liaise directly with job service agencies, employers, schools, and community representatives to enhance the project and build co-operationRegularly follow up clients to monitor progress and record outcomes as requiredEnsure availability of support materials for all stakeholdersCounsel clients if requiredIdentify and place clients into appropriate work experience which may link to employment vacancies including traineeships and apprenticeshipsSupport clients to attend appropriate training to create opportunities and improve outcomesParticipate in industry forums to promote the programs and build interestLiaise and conduct follow up with public and private training providers when requiredWork in partnership with other Youth Employment Support and Get Set for Work staff to support schools, educational institutions, employment partners, welfare agencies and other organisations to identify clients who would benefit from involvement with the projectAssist clients in a non-threatening and supportive manner, through mentoring, advocacy, agency referrals and general guidanceIdentify (where appropriate) the various support agencies capable of providing assistance to young people experiencing issues with homelessness, anger management, abuse (either sexual, emotional, physical or verbal), drugs or alcohol, low self-esteem or relationship problems and refer clients as necessary
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📌 Youth Support Officer (Toowoomba)
🏢 Downs Industry Schools Co-Operation Inc (DISCO)
📍 Toowoomba

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