Pkt Administration Co Ordinator City Of Gold Coast

Pkt Administration Co Ordinator City Of Gold Coast

06 Aug
|
Pepper Kids Therapy
|
City of Gold Coast

06 Aug

Pepper Kids Therapy

City of Gold Coast

Client Services Coordinator

We have an exciting opportunity for an enthusiastic individual with administrative and client services experience to join our team.

We will provide comprehensive onboarding and support.

Responsibilities
All functions of the client experience at Pepper Kids
Handling any client concerns and complaints
Managing daily email, opening, forwarding, actioning and filing as required
Answering phone calls and scheduling appointments
Managing bookings and cancellations
Document management
Managing client and staff queries and concerns in collaboration with the Clinic Manager
Data input and maintenance for our practice management software
Performing other ad‑hoc tasks as required

Hours

Monday to Thursday, 8:30 am to 5:30 pm. Short‑day Fridays – finish at lunch or start at lunch.

About us

Pepper Kids Therapy is an allied health practice that provides a holistic approach to client care through speech pathology, occupational therapy, and psychology.

Advantages
Registered NDIS provider
Supportive environment – teamwork, working in a team of 3, as part of Client Support Services
Paid Parental Leave – up to 12 weeks
Employee Assistance Program (EPA)




Career Growth – standout performers have the opportunity for advance with Pepper Kids
Fitness Passport

Qualifications

Must have at least 2 years of administrative experience in a rapid‑paced environment and must meet the following criteria:
Strong attention to detail
Positive customer‑service attitude
Ability to prioritise tasks
Energetic, versatile and independent
Understanding and respect for cultural diversity and differing abilities
Assertive and patient communicator
Committed to learning and implementing new skills
Capable of working independently and as a valued team member
Committed to advancing the lives of people with disabilities
Intermediate Microsoft Office or Google Workspace skills

Equal Opportunity Employer

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, those from diverse cultural and linguistic backgrounds, members of the LGBTQIA+ community, veterans, carers and Indigenous Australians. We are happy to adjust our recruitment process to support accessibility needs.
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📌 Pkt Administration Co Ordinator City Of Gold Coast
🏢 Pepper Kids Therapy
📍 City of Gold Coast

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