188 Medical is a busy, modern and independently owned general practice located opposite Harbour Town Shopping Centre on the Northern Gold Coast.Our team of eight experienced GPs is supported by dedicated nursing and administration staff who share one goal: providing outstanding patient care.
We pride ourselves on professionalism, teamwork and creating a workplace where staff feel valued, respected and supported.About Us188 Medical is a busy, modern and independently owned general practice located opposite Harbour Town Shopping Centre on the Northern Gold Coast.Our team of eight experienced GPs is supported by dedicated nursing and administration staff who share one goal: providing outstanding patient care.
We pride ourselves on professionalism, teamwork and creating a workplace where staff feel valued, respected and supported.The OpportunityWe are seeking an experienced Medical Receptionist to join our team on a part-time basis, working approximately ***** hours per week.This role may also suit an Enrolled Nurse with previous general practice reception experience.We are looking for someone who enjoys working in a busy workplace, takes pride in their work and is willing to contribute wherever needed.
The successful applicant will be motivated, organised, dependable and genuinely enjoy helping patients and colleagues.About the RoleAs the first point of contact for our patients, you will play an important role in creating a welcoming and professional experience while supporting the smooth day-to-day operation of the practice.Your Responsibilities Will IncludeGreeting patients and providing exceptional customer serviceManaging incoming telephone calls and appointment bookingsCoordinating appointments with doctors, nurses and patientsProcessing Medicare claims,



patient accounts, billing and receiptsAssisting with banking, account management and debt recoveryManaging recalls, correspondence and general administrative tasksWorking collaboratively with doctors, nurses and reception colleaguesIdentifying tasks that need attention and completing them without constant supervisionMaintaining a high standard of organisation, accuracy and attention to detailHelping maintain a tidy, organised and professional practice environmentCompleting other administrative duties as requiredEssential RequirementsMinimum two years' experience in general practice receptionProficiency in Best Practice softwareExcellent communication and customer service skillsExperience with Medicare, DVA, WorkCover and third-party billingStrong organisational and multitasking skillsHigh level of accuracy and attention to detailProfessional presentation and mannerPositive, proactive and dependable approachAbility to work effectively as part of a teamWillingness to use initiative and contribute wherever neededAvailabilityApplicants must:Be available to work full-day shifts between 7:45 am and 5:30 pm when rosteredBe willing and reasonably available to assist with additional shifts during annual leave and unexpected staff absencesThis position is best suited to someone who has genuine flexibility across our opening hours and is comfortable working full-day shifts.What We OfferAbove-award pay based on experienceComprehensive training and ongoing supportFriendly, experienced and supportive teamModern, well-equipped practiceGenuine opportunity for long-term career developmentStable employment within a respected independent practiceA workplace where initiative, reliability and teamwork are genuinely valued
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📌 Medical Receptionist- General Practice (Gold Coast)
🏢 188 Medical
📍 Gold Coast