Job Description

An exciting chance exists to join KordaMentha Implementation Services as a Quality Assurance Manager – Financial Crime. You will be part of the KordaMentha team that offers versatile, AML/CTF specialised resources via a co-sourced model or Managed Service. Our team members undertake agreed AML/CTF operational activities on behalf of our clients.

Reporting to the Partner, you will be responsible for managing Quality Assurance to ensure Implementation Services analysts are effectively following client processes, policies, and standards. You will identify and drive process improvements, to ensure risk is minimised and high-quality customer service is maintained.

Key Tasks
Lead and evolve the Quality Assurance framework across AML/CTF operational services.
Drive continuous improvement of processes, controls and service delivery.
Lead, coach and develop a team of Quality Assurance Analysts.
Deliver training and quality insights that build capability across the business.
Partner with clients and stakeholders to enhance quality outcomes and manage risk.
Provide reporting, governance oversight and support business development initiatives.

Qualifications
Tertiary qualification in either Business, Commerce, Financial Services, Accounting, Law,



or relevant discipline is preferred or equivalent industry experience.
5+ years experience in AML/CTF.
3+ years in a Quality Assurance and/or Training role.
3+ years in an AML Operations role.
Robust understanding, knowledge, and application of AML/CTF regulations.
Demonstrated people leadership experience, delivering to multiple stakeholders.
Extremely high attention to detail.
Personal commitment to and visible role modelling of the organisation’s behaviours and values.
Strong stakeholder management capabilities with demonstrated ability to influence key stakeholders through effective communication (verbal and written).
Passionate about AML/CTF.
Passion for developing and coaching analysts.
Advanced skills in Microsoft Office Word, Excel, and Outlook.

Additional Information

If this is the role for you, we want to hear from you. Please submit your resume and cover letter via our online portal.

Applications will only be considered from candidates who hold working rights in Australia and are currently residing in Australia.

Please note candidate interviews may commence as applications are received.
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📌 Quality Assurance Manager – Financial Crime Melbourne
🏢 Kordamentha
📍 Melbourne