We're seeking an experienced hotel/resort Reception Supervisor to join our small team at Rolling Surf Resort - Caloundra.
This is a hands‐on role and we require someone who is exceptionally organised, and takes pride in delivering outstanding guest experiences.
You'll be a key support to Resort linking all departments to help ensure daily operations run smoothly while maintaining high service standards.We're looking for someone who takes initiative, leads by example,



and sees what needs to be done without being asked.What you'll bring:Previous hotel or resort reception experienceStrong organisational and time-management skillsThe ability to take ownership and work independentlyConfidence supporting and guiding team members when requiredExcellent customer service and communication skillsExperience with reservation systems (Resly experience highly regarded)Flexibility to work weekends and diverse shiftsWork in a stunning resort location at a beautiful propertyBe part of a close-knit and supportive teamEnjoy a role with variety, responsibility, and autonomyMake a genuine impact on both guest experiences and daily operationsIf you're someone who sees what needs to be done and gets it done, we'd love to hear from you.Australian work rights are required for this position.
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📌 Guest Service Supervisor (Caloundra)
🏢 Rolling Surf Resort
📍 Caloundra