Administration & Customer Service CoordinatorBrisbane Skylights and Ventilation Systems Pty Ltd – Redland Bay QLDBrisbane Skylights is looking for a friendly, organized and dependable Administration & Customer Service Coordinator to join our busy team.This is a varied role where you will be one of the first points of contact for our customers, helping manage enquiries, bookings, quotes and general administration.
You will work closely with our sales team, installers and customers to help keep jobs running smoothly from the initial enquiry through to completion.Key ResponsibilitiesAnswering incoming phone calls and customer enquiriesResponding to emails and online enquiriesBooking appointments and coordinating installation schedulesPreparing and sending quotes, invoices and customer informationFollowing up customers and outstanding quotesUpdating job notes, customer records and internal systemsLiaising with installers,



sales staff and suppliersAssisting with general office administrationHelping resolve customer concerns in a professional and positive mannerAbout YouHas strong communication and customer service skillsIs confident speaking with customers over the phoneIs organized and able to manage multiple tasksIs comfortable using computers, email and office softwareCan remain calm and professional in a busy environmentTakes ownership of tasks and follows them throughEnjoys working as part of a small, supportive teamPrevious experience in administration, customer service, construction or the trade industry would be highly regarded, but training will be provided to the right person.What We OfferA secure position with an established Brisbane businessA friendly and supportive team environmentVariety in your day-to-day workFull training on our products and systemsThe opportunity to become an important part of a growing business
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📌 Administration & Customer Service Coordinator (Queensland)
🏢 Brisbane Skylights and Ventilation Systems
📍 Queensland