Clerical Admin Worker - Rental Bonds RepresentativeClerical Administration Workers - Rental Bond RepresentativeAn exciting opportunity is coming up for experienced Clerical Administration Workers to support a busy government team in Grafton, NSW.
This role will provide temporary operational support to assist with increased workloads and administrative backlogs within a high-volume customer service environment.Key ResponsibilitiesManaging customer enquiries via phone and emailProcessing applications, claims and requests in line with legislation, policies and proceduresProviding accurate information and advice to customersMaintaining records and updating information across multiple systemsProgressing matters through to resolution within required timeframesEscalating complex issues where requiredSupporting service delivery during periods of increased demandRental Bonds Representatives provide administrative and customer service support for the management of rental bond transactions.
The role involves processing applications and claims, responding to customer enquiries, maintaining records,



and ensuring bond matters are handled accurately and in accordance with relevant legislation, policies and procedures.This role would be a particularly valuable fit for APS/Admin Officers, Service NSW staff, Council admin staff, claims processors, and customer service representatives looking to move into a government contract.About YouPrevious administration and customer service experienceStrong communication and stakeholder engagement skillsExcellent attention to detail and data entry accuracyAbility to navigate multiple systems and manage competing prioritiesStrong organisational and problem-solving skillsExperience in a government or regulated environment is highly regardedRole DetailsLocation: Grafton, NSWWork Arrangement: 100% onsite (5 days per week)Hours: Monday to Friday, 9:00am – 5:00pmPay Rate: $***** per hour + SuperStart Date: ASAPContract End Date: 4 December **** - initial 4-month contractImportant InformationThis role is not suitable for remote or work-from-home arrangements.
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📌 Clerical Admin Worker - Rental Bonds Representative (South Grafton)
🏢 Ashdown People
📍 South Grafton