Practice and Business Development ManagerThe Mindsight Clinic is a vibrant, growing, private multidisciplinary mental health clinic in Gordon, Sydney.
We have a mix of mental health clinicians including psychiatrists, psychologists, mental health focused GP's, paediatrician, ADHD coach and provide advanced treatments for a variety of conditions.
Our mission is to provide the highest quality mental health care to our patients and clients, and to improve mental health access and literacy to the broader community.
We have a broad referral base and are gaining a reputation as a Centre of Excellence for providing services to the community are involved in teaching medical students with the Macquarie University Medical School.Find out more about us are looking for a Practice and Business Manager who is able to provide leadership within the clinic, working closely with the Director to continually refine the core business of the practice which is patient care, as well as growing the practice in terms of clinician recruitment and other activities.The successful candidate will be:Passionate about the provision of mental health care to the community and has experience working in this fieldIs self motivated, enjoys challenges and problem solving and takes initiative to continually improve the experience of clinicians and patients who are in the care of Mindsight.Takes pride in their work, is purpose driven, consistent and detail oriented.Is able to create a culture of a positive, supportive,



enjoyable workplace.Has experience and/or qualifications in business operations and management.Understands the qualities of a healthy organisation including receiving and giving feedback in a manner that is professional and constructiveHas excellent time management and organisational skills, able to prioritise tasksConditions of employmentPermanent full time with usual leave entitlements and superannuation.Key ResponsibilitiesWork to deliver professional and compassionate front-line customer service to patients, clinicians, and external stakeholders.Manage appointments, patient enquiries, correspondence, and administrative tasks efficiently and accurately.Provide flexible administrative support to clinicians, responding promptly to changing priorities and requests.Assist with practice operations and contribute positively to the smooth running of the clinic.Maintain accurate records while adhering to privacy, confidentiality, and qualified standards.Proactively identify issues and implement practical solutions to support the team and patient experience.Minimum of 5 years experience working in specialist medical rooms or a specialist healthcare practice, preferably in mental health delivery context eg psychiatry/psychologyProficiency in medical administration and reception duties.Strong computer literacy and experience using practice management software.Experience managing Medicare, workers insurance and specialist billing processes.We are looking for someone that is reliable, resilient, solutions-focused, and genuinely enjoys being part of a collaborative team dedicated to providing outstanding patient care.Enquiries regarding the role can be directed to our Director Dr Terry Lim on *********
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📌 Practice And Business Development Manager (New South Wales)
🏢 The Mindsight Clinic
📍 New South Wales