Family Planning Australia (FPA) is the leading provider of reproductive and sexual health services in NSW.
As an independent not-for-profit organisation, we offer expert clinical care, information, and advice for everybody in every family as well as education and training and evidence-based research to support doctors, nurses, and other professionals.
Salary Packaging options to receive $15,900 of your salary tax-freeUp to $**** meal and entertainment allowanceAccess to paid leave entitlements including rostered days off,annual leave, personal/careers leave, parental leave, study leave
Values
All staff must fully support the FPA valuesFPA is a pro-choice organisationRefer to the FPAwebsite for our Vision and Values
About you
You are a proactive individual who thrives on order and logic.
You have an eye for detail and a tech savvy approach to systems.
With a background in client facing environments, you know how to build an immediate rapport while maintaining professional boundaries.
You bring a high level of emotional intelligence to the role, allowing you to navigate complex, sensitive client needs with discretion and confidentiality.
Your efficiency,



adaptability and robust communication skills enable you to engage with people of all levels.
About the role
Fairfield location
The Client Services Officer plays an important role in supporting the operation of Family PlanningAustralia (FPA) clinics.
This is a multi-faceted role which is responsible for providing clerical,administrative and reception support to the clinics and in the clinic appointment call centre.
Theposition is part of a multidisciplinary team.
FPA is an Equal Opportunity Employer and we encourage all suitably qualified applicants to apply, including Aboriginal People and people from racial, ethnic or ethno-religious minority groups and people with disability.
Other requirements
A Criminal Record Check and Working with Children Check are required prior to commencement
Family Planning Australia does not accept unsolicited agency resumes or applications and is not responsible for any fees related to unsolicited agency resumes or applications.
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📌 Client Services Officer (New South Wales)
🏢 Family Planning NSW
📍 New South Wales