The Medical Receptionist is a full-time role, Monday to Friday, with key responsibilities as below:
Oversee front desk operations and keep reception running smoothly day to day
Be the first point of contact for patients, representing the practice with professionalism and warmth
Manage incoming calls and patient enquiries with confidence and empathy
Coordinate patient bookings, scheduling and follow-ups
Manage billing, payments and Medicare claims efficiently and accurately
Maintain accurate patient records, including scanning and filing
Provide administrative support to practitioners and the clinical team
About You:
Proven experience in medical administration or specialist reception (ophthalmology preferred)
Excellent communication,



problem-solving and customer service skills
Highly organised and diligent, with the ability to manage competing priorities in a fast-paced environment
Adaptable and flexible, comfortable working autonomously as well as in a team
Calm under pressure, well presented and patient-focused
Solid computer literacy and the ability to pick up new systems quickly
Come and work within our supportive team in a modern, purpose-built ophthalmology clinic on the Sunshine Coast, offering comprehensive eye care with full diagnostic capabilities.
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📌 Experienced Medical Receptionist (Caloundra)
🏢 Best Practice Eyecare
📍 Caloundra