Genneral Staircase is a leading provider of high-quality staircase solutions and architectural products.
We pride ourselves on delivering exceptional craftsmanship, innovative design, and outstanding customer service.
Our team is dedicated to helping clients transform their spaces with our diverse range of staircase and design options.
We are committed to fostering a team-oriented, professional work environment where our employees can thrive and grow.
About the role
We are seeking a detail-oriented and organisedSales Administrator/Coordinatorto join our dynamic team at our Wetherill Park NSW location.
This is afull-time positionthat plays a crucial role in supporting our sales operations and ensuring seamless customer interactions.
As Sales Administrator/Coordinator, you will be the backbone of our sales department, managing administrative tasks, coordinating with clients, and facilitating the smooth flow of information between sales, operations, and customers.
This role is essential to maintaining our reputation for excellent customer service and operational efficiency.
Key responsibilities
Processing and managing customer orders, quotations, and sales documentation with accuracy and attention to detail
Liaising with clients to provide information about products, pricing, and delivery timeframes
Coordinating with the design and production teams to ensure orders are scheduled and executed efficiently
Maintaining and updating customer databases and sales records using company systems
Preparing invoices, delivery notes, and other sales-related documentation
Managing correspondence with clients via email, phone, and other communication channels
Scheduling site visits, consultations, and client meetings as required
Following up on outstanding quotations and supporting the sales team in closing deals




Assisting with general administrative duties, filing, and office organisation
Supporting the sales team with data entry, report preparation, and performance tracking
What we're looking for
Proven experience in a sales administration or client coordination role, preferably within construction, design, retail, or manufacturing industries
Excellent organisational and time management skills with the ability to manage multiple tasks simultaneously
Solid verbal and written communication skills with a professional, courteous approach to client interactions
Proficiency in Microsoft Office applications, particularly Excel and Word
Experience with customer relationship management (CRM) systems or sales management software
Attention to detail and accuracy in data entry and documentation
Problem-solving abilities and a proactive approach to identifying and resolving issues
Ability to work independently and as part of a collaborative team
Professional telephone manner and excellent customer service skills
Flexibility and adaptability in a fast-paced workplace
Desirable: Experience in the staircase, architectural products, or building industry sectors
What we offer
At Genneral Staircase, we value our employees and are committed to providing a supportive and rewarding workplace.
We offer competitive remuneration, professional development opportunities, and a collaborative team environment.
You will have the prospect to develop your skills in sales administration and gain exposure to the design and construction industry.
We foster a culture of respect, innovation, and continuous improvement, and we encourage our team members to contribute ideas and grow within the organisation.
A full-time position with Genneral Staircase provides job security and the satisfaction of working with a reputable company that prioritises quality and customer satisfaction.
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📌 Sales Administrator/Coordinator (New South Wales)
🏢 Genneral Staircase
📍 New South Wales