Melbourne, Victoria, Australia – Land of the Wurundjeri people.

Job ID: . Posted: 12-Jun-2026.

About the Role

As a CBRE Workplace Experience Coordinator, you will deliver a world‑class customer service experience to employees and guests of a designated building. This role is part of the Workplace Experience function and focuses on client and visitor service.

What You’ll Do
First point of contact for all who enter the facility, greeting them with a friendly demeanor and issuing visitor and parking passes while following security protocols.
Answer the telephone professionally and answer questions for various sized groups.
Arrange and confirm recreational, dining and business activities on behalf of the requestor.
Manage janitorial or maintenance work orders as needed and coordinate workplace services such as mail, office supply and onboarding.
Acknowledge inquiries or complaints from employees, guests and co‑workers, providing solutions in a skilled customer‑service driven manner.
Organise and manage on‑site events, including securing space, set‑up and tear‑down, and delivery of supplies.




Follow property‑specific security and emergency procedures and notify appropriate parties to ensure safety.
Coordinate with vendors supplying services or goods to the workplace.
Explain detailed or complicated information within the team and follow specific directions from the manager.
Execute clearly defined duties using existing procedures to solve straightforward problems while having limited discretion.

What You’ll Need
High School Diploma or GED with up to 2 years of job‑related experience.
Ability to follow basic work routines and standards.
Communication skills for exchanging straightforward information.
Working knowledge of Microsoft Office (Word, Excel, Outlook).
Robust organisational skills with an inquisitive mindset.

Why CBRE

Joining CBRE means becoming part of the global leader in commercial real‑estate services and investment. We offer a energetic culture built on respect, integrity, service and excellence, and a chance to realise your potential.
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📌 Workplace Experience Coordinator Melbourne
🏢 CBRE Asia Pacific
📍 Melbourne