PACK & SENDare seeking anexperienced Logistics Co-ordinator/Sales Assistantfor thePACK & SENDService Centre in Surry Hills/Chippendale.
This is a busy customer-focused Service Centre seeking an experienced freight/logistics qualified, who has worked within a similar fast-paced environment.
The position isCASUAL, however, has the potential to become a permanent position for the right candidate/s.
You must be available to work days (and evenings during peak periods) and Saturdays, in line with rostering requirements.
The hours will beMonday to Friday: 08:*******:30
Alternate weeks then:
Monday to Friday: 11:*******:30
Saturday: 08:*******:00
This role entails the following responsibilities:
Operations
Arranging and performing pick-ups and deliveries with PACK & SEND branded vehicle
Weighing, measuring and consigning all packages correctly
Packaging all consignments correctly using professional packaging techniques to minimise warranty claims and to ensure safe delivery
Complete all administrative tasks assigned in a timely manner to ensure the smooth running of the Retail Service Centre
Embrace and adhere to the Company's "No Limits" culture
Tracking and tracing consignments as instructed by the Store Manager and issuing delivery confirmations
Servicing and maintaining equipment
Maintain good relationships with suppliers and their delivery drivers
Assist the Store Manager with the sales aspects of the business in accordance with the business system outlined in PACK & SEND's Confidential Operations Manual
Professional handling of Over-The-Counter-Sales, telephone sales, web estimate requests and online sales transactions
Providing exceptional levels of customer service
Assisting customers with professional advice, pricing, and selling our range of logistics, freight and packing solutions in person, over the phone, and through other communication channels




Making phone calls, sending emails, and communicating with customers and suppliers dailyli>
Invoicing, consigning parcels, and freight management using our computer systems
Tracking and tracing consignments on our system and resolving delivery/customer issues
Helping with the lifting, measuring and packing of items, from small parcels to large
Completing various administrative tasks within agreed timeframes to ensure the smooth running of the Retail Service Centre
Driving aPACK & SENDvan to local locations for pick up and deliveries.
Must have a driver's licence to drive aPACK & SENDvan.
Full training will be provided for the successful candidate with access to comprehensive operation guides, world-class training material and ongoing coaching, development, and support.
PACK & SENDis a respected global company in the parcel, freight, and eCommerce logistics sector, operating over 150 Retail Service Centres across Australia, New Zealand, and the United Kingdom.
Skills and experience
The successful candidate will have the following:
Logistics Expertise: Solid understanding of domestic and international freight networks and customs requirements.
Attention to Detail: High precision in documentation and a "right first time" approach to packing fragile goods.
Efficiency: Ability to manage high volumes and tight dispatch deadlines without compromising quality.
Physical Capability: Ability to lift items weighing up to 25kg and operate basic warehouse equipment (hand trolleys, tape dispensers, etc.).
Organisational Skills: A methodical and demonstrated approach to prioritising tasks in a fast-paced retail/warehouse hybrid environment.
Good communication skills both written and verbal
Well-presented and have excellent work ethics
Self-driven and have strong customer focus skills and experience
Enthusiastic and energetic
Flexible availability to work various shifts.
#J-*****-Ljbffr

📌 Logistic Coordinator (New South Wales)
🏢 DDA LOGISTICS
📍 New South Wales