Teletrac Navman is hiring a Technical Support, Tier 1 to be the first point of contact for customers in ANZ, diagnosing and resolving issues and driving exceptional outcomes.
You will own requests across phone, email, and chat, with a focus on root-cause diagnosis and first-contact resolution.
You will work in a quick-paced technical environment, collaborating with internal teams to escalate and close cases, while maintaining thorough CRM records and contributing to process improvements.
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📌 Customer-Obsessed Tier 1 Tech Support | Fast-Paced Impact (New South Wales)
🏢 Teletrac Navman
📍 New South Wales
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