Join a dedicated team supporting high-quality holiday experiences across the beautiful Coffs Coast.
We're seeking a proactive and reliable team member to help maintain four well-loved holiday parks— ensuring a secure, clean, and welcoming environment for all guests.
This is a diverse and hands-on role, ideal for someone who enjoys working outdoors, takes pride in customer service, and values teamwork in a dynamic setting.
Key Responsibilities
Welcome and assist guests in line with the park "Meet and Greet" process
Respond to after-hours accommodation enquiries, bookings, payments, and emergencies
Maintain park grounds and facilities to a high standard
Conduct regular patrols and ensure facilities are secure after hours
Support front-desk staff during end-of-day procedures
Liaise with trades and security services when required
Operate plant and equipment in compliance with safety standards
Report maintenance or operational issues promptly
What You'll Bring
Strong customer service and communication skills




Ability to work independently and respond calmly to after-hours issues
A flexible, solutions-focused approach to daily tasks
Basic maintenance knowledge (pool, buildings, or grounds experience desirable)
A current Class C Manual Driver's Licence
NSW Working with Children Check (or willingness to obtain)
Current First Aid Certificate (desirable)
Working Hours & Conditions
1-2 days per week during winter, but will increase in Spring
On-call, overnight staysand after-hours work may be required, with applicable allowances
Rotating across four coastal holiday park locations
Involves indoor/outdoor tasks and moderate physical activity
If you're passionate about customer service, take pride in high standards, and enjoy being part of a team that helps create memorable guest experiences, we'd love to hear from you.
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