Alana Maria Jewellery specialises in handcrafted, everyday luxury pieces designed for the up-to-date muse. With boutique locations in Freshwater, Byron Bay, and Bondi Junction, the brand blends timeless design with sophistication. Known for its exceptional craftsmanship, Alana Maria Jewellery has been featured in prestigious publications such as Vogue, Vanity Fair, Marie Claire, and Harpers Bazaar. Our mission is to deliver quality jewellery that inspires confidence and elegance in every customer.

Role Description

This is a full time in office role for a Retail Cluster Manager, based in Sydney, NSW. The Retail Cluster Manager will oversee daily operations across multiple boutique locations, ensuring a consistent, high-level customer experience. Key responsibilities include managing and mentoring retail teams, driving sales performance, implementing effective customer service strategies, and achieving sales targets.



The role requires close collaboration with the management team to coordinate operational goals and strategies tailored to enhancing overall business performance.

Qualifications
Strong Communication, Customer Service, and Customer Satisfaction skills
Experience in Team Management and the ability to inspire and lead teams effectively
Proven Sales skills with a track record of meeting or exceeding targets
Ability to multitask, prioritise responsibilities, and adapt in a energetic retail environment
Prior experience in retail or jewellery industry is an advantage
Proficiency in inventory management and familiarity with retail management systems is a plus
J-18808-Ljbffr

📌 Retail Cluster Manager City Of Sydney
🏢 Alana Maria Jewellery
📍 City of Sydney