Assistant Manager, Day Services | Disability
Social Impact Careers Pty Ltd – Sydney CBD NSW
Your Impact
As Assistant Day Service Manager, you will play a key role in leading high-quality disability day programs and supporting positive outcomes for participants.
Working as part of the operational leadership team, you will provide leadership across day program operations, supporting Service Coordinators and frontline teams to deliver safe, engaging and person-centred services.
You will influence service quality, workforce capability and continuous improvement while contributing to a strong and inclusive workplace culture.
The Role
Reporting to the Operations Manager, the Assistant Day Service Manager will provide operational leadership across disability day programs, overseeing service delivery and supporting a team of Service Coordinators, Senior Support Workers and frontline staff.
This role requires an experienced disability leader with demonstrated success managing large teams within a day program workplace, with the ability to balance participant outcomes, workforce leadership, operational requirements and quality standards.
Specifically, you will:
Lead day-to-day operations across established disability day programs
Provide leadership oversight to two Service Coordinators and frontline teams
Coach,



develop and support teams to deliver high-quality participant outcomes
Build strong relationships with participants, families and key stakeholders
Drive quality improvement, compliance and operational effectiveness
The Organisation
This organisation is a respected provider of disability services, supporting people to achieve greater independence, participation and connection within their communities.
Located in the Hills District in Sydney and committed to person-centred practice and service excellence, the organisation provides a supportive environment where experienced disability leaders can make a meaningful impact.
What You Bring
You are an experienced disability services leader with a strong background in managing day programs and leading large, multidisciplinary teams.
Key experience and capabilities include:
Demonstrated experience managing disability day programs in a leadership capacity
Experience leading large frontline teams and overseeing Service Coordinators
Strong understanding of NDIS Practice Standards, quality frameworks and safeguarding requirements
Proven ability to develop teams, improve service delivery and build positive workplace culture
Strong operational, communication and stakeholder management skills
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📌 Assistant Manager, Day Services | Disability (New South Wales)
🏢 Social Impact Careers
📍 New South Wales