Insurance Broker Assistant – Tech and IT
Insurance Broker Assistant – Tech and IT
North Sydney, NSW
Full-Time
Hybrid Working Available Following Training
Build your career with Australia's technology insurance specialists.SherpaTech is a specialist insurance broker focused exclusively on the technology sector.
We work with managed service providers (MSPs), integrators, software companies, cyber security firms, digital infrastructure providers, digital health businesses and consultants across Australia.
Unlike generalist brokers, we specialise in understanding the unique risks facing technology businesses.
Our consulting‐led approach helps clients navigate complex exposures including cyber, professional indemnity, management liability, business interruption and technology-specific risks.
We're looking for a motivated and detail-oriented Broker Assistant to support our growing team and develop a long-term career in insurance broking.
About the Role
As a Broker Assistant, you'll play an important role supporting our brokers and clients while gaining hands‐on experience across all aspects of commercial insurance.
Your responsibilities will include:
Supporting the delivery of exceptional client service
Preparing policy documentation and client communications
Processing renewals, endorsements and policy changes
Assisting with new business submissions and quotations
Liaising with insurers and underwriting agencies
Responding to client enquiries and service requests
Managing broker administration tasks and workflow coordination
You'll work closely with experienced brokers and gain exposure to Australia's tech and IT industry as well as the insurance markets.
What Success Looks Like
Clients receive a consistently high standard of service
Policy documentation is accurate and delivered on time
Client queries are handled promptly and professionally
Internal systems and records are maintained accurately




Insurer and client communications are coordinated efficiently
Brokers can focus on advising clients and generating new opportunities
About You
We're looking for someone who is organised, professional and eager to build a career in tech, IT and insurance.
You may have experience as a:
Customer Service Representative
Tech sales representative
Broker Assistant
Account Executive Assistant
Client Service Officer
Insurance Support Officer
Industry experience is highly regarded but not essential for the right candidate.
You'll Thrive in This Role If You:
Have exceptional attention to detail
Enjoy organising and managing multiple priorities
Communicate confidently with clients and stakeholders
Take pride in producing accurate work
Enjoy learning and developing new skills
Want to build a long‐term career in a specialist profession
Why Join SherpaTech?
Join a rapidly growing specialist brokerage
Learn from experienced insurance professionals
Exposure to the technology, cyber and digital economy sectors
Structured career development opportunities
Hybrid working flexibility following training
Supportive and collaborative team environment
North Sydney office location (located between Sydney Metro and North Sydney Train Station)
Opportunity to build a long‐term career in broking and risk advisory
Preferred Skills & Experience
Robust communication and customer service skills
Excellent organisational and administrative abilities
Ability to manage multiple tasks and deadlines
Proficiency with Microsoft Office and business systems
Strong written communication and attention to detail
Previous insurance, financial services or professional services experience is advantageous but not essential
Career Progression
This role provides an excellent pathway into becoming a qualified Insurance Broker.
Salary and career development opportunities will be discussed with successful candidates based on experience and capability.
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📌 Insurance Broker Assistant – Tech And It (Sydney)
🏢 SherpaTech
📍 Sydney