Outcast Clothing is a fast-growing global eCommerce fashion brand with offices on the Gold Coast and in Los Angeles.
We create bold, statement fashion for confident, fearless women and are driven by creativity, growth, and a people-first culture where ideas move quickly and collaboration matters.
We are looking for a commercially driven and strategic Head of Ecommerce to lead and scale our global ecommerce function.
This is a high-impact leadership role responsible for driving ecommerce growth, optimising the customer journey, and leading the performance of our global online business.
You will work cross-functionally with Digital, Marketing, Creative, Buying, Product, Operations, and Technology teams to deliver best-in-class ecommerce experiences that balance brand storytelling with commercial performance.
Key Responsibilities Lead and execute Outcast's global ecommerce strategyDrive revenue growth, conversion, AOV, retention, and overall site performanceOversee the end-to-end customer journey across all regional websitesLead and develop the Ecommerce and CX teams, creating a high-performance cultureOptimise onsite experience across desktop and mobile, including UX, navigation, checkout, and merchandisingLead onsite trading, product merchandising, and conversion rate optimisation initiativesPartner closely with Brand and Creative teams to deliver compelling onsite storytelling and campaignsCollaborate with Marketing, Product, Buying, Operations, and Technology teams to deliver seamless launches and trading momentsAnalyse customer behaviour, performance trends,



and market opportunities to drive growthWork closely with Tech and Digital teams to prioritise and deliver site enhancementsChampion a seamless and elevated customer experience from landing page through to post-purchase Skills & Experience 5+ years' experience in ecommerce leadership roles, ideally within fashion, apparel, or high-growth consumer brandsProven experience scaling a global ecommerce business in a fast-paced environmentStrong commercial acumen with deep understanding of ecommerce KPIs including conversion, AOV, retention, and revenue growthExtensive Shopify Plus experience and understanding of the ecommerce/martech ecosystemDemonstrated experience building, mentoring, and leading high-performing teamsHighly analytical with strong reporting and data interpretation skillsAbility to balance strategic thinking with hands-on execution and problem solvingExcellent communication and stakeholder management skillsGenuine passion for fashion, customer experience, and brand storytelling Why Join Outcast?
At Outcast, we move fast, think big, and back creativity.
This is an opportunity to join a global fashion brand during an exciting stage of growth and play a key role in shaping the future of our ecommerce experience worldwide.
You'll work alongside passionate, ambitious teams in a collaborative and fast-paced workplace where ideas are encouraged and impact is real.
Perks Generous employee discountsTeam events and social activitiesDog-friendly officeBeautiful brand new officeFully stocked pantry with snacks and beveragesBirthday leave to celebrate your dayHybrid working model + so much more

📌 Head Of Ecommerce (Gold Coast)
🏢 Outcast
📍 Gold Coast