At Accor we believe there is a place for everyone, just as our brands are designed to create meaningful and memorable experiences for every guest.
We offer exceptional career opportunities, industry-leading training, and the chance to work in some of the most distinctive and inspiring hotels in the world.
Who we are...
A sanctuary of style, Hotel Chadstone Melbourne MGallery offers a refined luxury escape on the doorstep of Melbourne.
Our hotel blends contemporary elegance with thoughtful hospitality, creating experiences that feel both sophisticated and deeply personal.
From intimate celebrations and weddings to corporate conferences, gala dinners, and product launches, our Conference and Events team delivers exceptional experiences that leave lasting impressions.
At Hotel Chadstone Melbourne MGallery, we understand that our clients are trusting us with some of their most important occasions, and we take pride in delivering every event with care, precision, and genuine hospitality.
Job Description
The Conference and Events Executive plays a crucial role in delivering seamless event experiences by effectively communicating with customers and internal teams.
You will partner with clients to ensure timely, coordinated event planning, responding promptly to requests and feedback while delivering exceptional service throughout the event journey.
Your responsibilities will include:
Manage events from confirmation through to execution and post-event follow-up
Coordinate all event logistics, including but not limited to room setup, catering, suppliers, and audio-visual requirements
Liaise closely with clients to ensure expectations are understood and delivered




Conduct site inspections and client meetings to showcase facilities and support event planning
Work collaboratively with internal departments including Operations, Kitchen, Audio Visual, and Front Office teams to ensure seamless delivery
Coordinate external suppliers, including completing supplier inductions and ensuring compliance with venue policies
Ensure all event details are accurately recorded and communicated to relevant teams
Handle client feedback and resolve any issues promptly and professionally
Ensure compliance with health, safety, and venue standards throughout all events
Respond promptly to all incoming enquiries, maximizing conversion of short lead and last-minute business opportunities
Prepare accurate and timely proposals, quotes, and contracts in line with client requirements and venue capabilities
Work towards achieving sales targets and contributing to overall event revenue goals
Prepare and issue accurate invoices in a timely manner following event completion
Manage accounts receivable, including following up on outstanding payments
Reconcile event billing details against contracts, proposals, and final event requirements
Maintain accurate financial records and ensure all billing information is correctly entered into systems
Qualifications
Strong working knowledge of Microsoft Outlook and Microsoft Office
Experience with Delphi and Opera is preferred




Hotel Management or Event Management qualifications preferred, but not essential
Service oriented with a strong attention to detail
Ability to work independently and demonstrate initiative in a dynamic environment
Self-motivated, energetic, and passionate about delivering exceptional experiences
Ability to work a variety of shifts including weekends
Strong focus and passion for hotel operations
Confident and articulate communication, negotiation, relationship building, and networking skills
Excellent time management skills with the ability to multitask and manage competing priorities
Robust personal integrity and professionalism
Entrepreneurial spirit with drive, ambition, and a high level of energy
Strong interpersonal skills with the ability to communicate effectively with all levels of team members and stakeholders
Flexible and able to embrace and respond effectively to change
Additional Information
What's in it for you...
Great benefits including worldwide accommodation and food and beverage discounts from your first day, Chadstone shopping centre discounts, complimentary accommodation on your anniversary with Accor, Employee Assistance Program, and discounted health insurance
Work within one of Melbourne's most recognised luxury hotels, delivering exceptional events and experiences
Endless learning and career development opportunities with Australia's largest hospitality group, Accor
Industry leading training and development through Accor Academy
Be part of a professional, supportive, and passionate team committed to creating moments that guests will remember forever
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📌 Conference & Events Executive (Melbourne)
🏢 M GALLERY
📍 Melbourne