Senior Security Analyst – Zscaler ZIA

Role: Sr. Security Analyst – Zscaler ZIA

Job Opportunity
Full working rights (No sponsorship available)

Key Responsibilities
Provide daily operational support for Zscaler ZIA (Zscaler Internet Access) and ZPA (Zscaler Private Access) environments.
Monitor Zscaler dashboards and logs to identify and troubleshoot access, performance, and connectivity issues.
Handle user onboarding, policy changes, and access provisioning in ZIA and ZPA portals.
Work with end users and support teams to resolve incidents and service requests related to internet and private application access.
Maintain and update Zscaler configurations in line with security and compliance requirements.
Coordinate with Zscaler support for issue escalation and resolution.
Document standard operating procedures, knowledge articles, and incident resolution steps.
Perform routine health checks, report generation, and compliance verification.

Required Skills & Experience




Robust hands on experience with Zscaler ZIA and ZPA platforms.
Valuable understanding of internet security, cloud access, and private application access concepts.
Experience in configuring and troubleshooting Zscaler policies, rules, connectors, and client connectors.
Familiarity with tools like Zscaler Admin Portal, Packet Capture, and Log Analysis.
Basic knowledge of networking concepts: DNS, IP, VPN, SSL, GRE/IPSec tunnels.
Solid problem solving and communication skills.
ITIL based ticket management (e.g., ServiceNow, Remedy) experience preferred.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Information Technology

Industries

Staffing and Recruiting

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📌 Sr Security Analyst Zscaler Zia City Of Sydney
🏢 CareCone Group
📍 City of Sydney