Senior Technical Writer
Grade: 9/10
Salary range: $133,348-$146,945 + superannuation and leave loading
Duration: permanent full-time role, ongoing
Salary Grade 9/10, with the base salary for this role starting at 133,348 base plus superannuation.
Location: Hybrid with an in-office requirement 2 days a week in Sydney, Gosford or Bathurst.
This may be subject to change in line with DCS workplace policies.
Help shape the technical standards and documentation that underpin NSW's critical communications infrastructure.
Lead the development and continuous improvement of engineering standards, procedures and technical documentation, ensuring information is explicit, accurate, accessible and aligned with organisational and regulatory requirements.
About the team
This role sits within the Engineering team in the NSW Telco Authority.
The Engineering team provides technical governance, standards, assurance and specialist expertise across NSWTA's critical telecommunications infrastructure.
Working closely with engineers, project teams and operational stakeholders, the team ensures technical information, standards and processes are accurate, compliant and fit for purpose.
Your responsibilities will include
Developing and maintaining engineering standards, procedures and technical documentation
Translating complex technical information into clear, user-friendly content
Working with subject matter experts to capture, analyse and document technical knowledge
Managing document templates, style guides, version control and governance processes
Ensuring documentation meets quality, compliance and organisational requirements
Driving continuous improvement of engineering documentation practices
Supporting the management of document repositories,



knowledge bases and information management processes
Maintaining documentation lifecycle activities, including review, approval, publication and ongoing maintenance
To be successful in this role you will have
Essential Security Clearance: You will be able to obtain and retain minimum Baseline Security clearance within six months to work with sensitive government and critical communications information
Proven experience producing technical documentation, standards, procedures or controlled documents
Excellent written communication, editing and technical writing skills
Experience working with technical subject matter experts to capture and document complex information
Strong attention to detail and experience managing document governance processes
Advanced SharePoint experience, including information architecture, document libraries, metadata, version control, permissions management and document lifecycle governance
Experience working within engineering, telecommunications, infrastructure or similar technical environments
Tertiary qualification and demonstrated experience in previous Technical Writing roles, preferably in telecommunications related industries
A talent pool may be created from this recruitment action for future temporary or ongoing vacancies in roles with similar capability requirements.
About NSW Telco Authority
NSW Telco Authority (NSWTA)



operates and manages the Public Safety Network to deliver radio communications for frontline responders.
We work with emergency services and telecommunications carriers to protect communications assets during emergencies and natural disasters.
NSWTA is a delivery agency with responsibility for over $1.5 billion in key NSW Government projects that connect communities and support emergency services.
We lead and coordinate whole-of-government connectivity strategy to bridge the digital divide and help keep people and places safe.
NSWTA operates as a standalone Statutory Authority within the Department of Customer Service.
We promote flexibility and we will consider part time, job share and other flexible arrangements.
We're proud of our customer-centric, people-first culture and it is key to the success of our fast-moving, high-performance organisation, where our people and partners live and breathe our values of Integrity, Trust, Service and Accountability.
We understand the importance of continuing to learn and grow in your career and provide a range of training and development opportunities to keep upskilling and nurturing our people.
We're also committed to creating opportunities for job mobility and new experiences within our organisation or the wider public sector.
Closing Date
9:59am Monday 10th August
Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
We provide adjustments to the recruitment process for candidates, including individuals with disability.
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📌 Senior Technical Writer (New South Wales)
🏢 myCareer - NSW Government
📍 New South Wales