Case Manager - Lived Experience
For all people in Australia living with mental health and wellbeing challenges to live a life that is meaningful to them
Position details
Part-Time (0.6FTE), Permanent Position
Classification: SCHADS Level 4 with a salary range of $92,378 to $99,393 per annum pro rata + Superannuation
Salary packaging arrangements providing tax benefits available for living and entertainment expenses increasing your take home income where part of your wage is paid tax free each pay, savings thousands in tax each year
Location: Alexandria, Sydney, NSW ****
About your new role
Case Managers - Lived Experience (CMLE) draw on their own life-changing lived experience of housing instability, homelessness and/or situational distress, and their journey of recovery and healing, to support consumers to develop, coordinate and implement care plans to support their needs.
What you will bring to the role
Personal lived experience of housing instability, homelessness, and/or situational distress, with a focus on the recovery journey and the ability to purposefully use lived experience to connect with and support others.
Sound understanding of advocacy and social justice.
Strong emotional resilience including the ability to sit with discomfort, distress and people in crisis.
Ability to work autonomously, adapt communication to diverse needs and maintain confidentiality.
Ability to self-reflect, take on feedback to grow practice skills and engage in personal and professional development.
Ability to multi-task in fast paced unpredictable environments.
Robust verbal and written communication skills plus computer literacy.
Willingness to intentionally and purposefully share your lived experience to support the recovery and growth of service consumers and staff
Willingness to identify and be identified by others as a qualified with lived experience of recovery




Current drivers licence
Current Working with Children Check
Previous experience in a designated Lived Experience role.
Desirable
Intentional Peer Support core training, Cert IV Mental Health Peer Work, Hearing Voices training, or similar.
What Neami will offer in return
Generous leave entitlements including paid parental leave, Gratis Leave and Wellness leave pro rata
17.5% Annual Leave Loading
Professional development through regular practice development sessions and coaching with your supervisor
Ongoing extensive in-house Learning and Development programs to encourage learning and skill-building
Employee Assistance Program (EAP) through TELUS Health - providing holistic health and wellness supports and resources to Neami staff and their immediate family
Flexible work arrangements are available to maintaining your work-life balance.
Fitness Passport membership to support your health and wellbeing (available in most States/Territories and subject to minimum working hours and/or length of service)
Recruiter contact
Shannon Huber, Service ******
If you have any technical issues when applying for this role, please email ****** for assistance.
Applications Close: 14TH August ****
Be Yourself
Neami values and celebrates diversity including multidisciplinary teams and the unique backgrounds, experiences and contributions that each person brings to our community.
First Nations people, those identifying as LGBTQIA+, people with disabilities and culturally and linguistically diverse people are encouraged to apply.
Our aim is to create a workforce that is accessible, inclusive and reflects the community in which we live.
Neami is committed to the safety and wellbeing of children and young people.
We commit to providing accessible and secure physical and online environments for all children and young people.
Click here for the full statement.
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📌 Case Manager - Lived Experience (New South Wales)
🏢 Neami National
📍 New South Wales